EVALUATING KEY OPERATIONAL CHALLENGES IN SMALL-SCALE CONSTRUCTION AND FABRICATION FIRM

Abstract

Small-scale fabrication businesses mostly operate on a shoestring budget, and the combination of an incomplete set of basic equipment with informal work processes may contribute to a multitude of operational problems. The main objective of this study is to identify the major inefficiencies present in a small fabrication workshop and to gauge how these affect day-to-day operations. A descriptive design was adopted for the study, and data was collected using non-participant observation over three separate visits. The observer made use of an observation checklist and field notes to document problems pertaining to labour, materials, equipment, workflow, communication, and safety.
Accordingly, some of the significant recurring problems identified are related to material handling delays, shortages of skilled workers, frequent equipment limitations, poorly organized workflow, weak supervision, and inconsistent safety practices. Each of these challenges resulted in the reduction of overall productivity and further prevented work processes from being smooth. This study identifies needs that are easy to implement for improving planning, tool management, worker coordination, and workplace organization. In general, the results offer practical insights into how small fabrication workshops can improve their operational efficiency without incurring additional cost.