• Ankit Garg Research Scholar, Punjabi University, Patiala, INDIA




Information and Communication Technology, Small Scale Industry, Manufacturing Industries


The present paper is based on the objective of impact of ICT on small scale industrial units of India. An attempt to discuss the different challenges in the sector and overcoming them to make the small scale industries competitive through academic literature. SME’s plays central role in the overall growth of the industrial economy of the country. SME’s in India are known as the backbone of the economy. The reason behind is that these enterprises are employing about 40% of India's workforce and contributing 45% to India's manufacturing output, they play a significant role in generating millions of jobs, especially at the low-skill level. The country's 1.3 million SME account for 40% of India's total exports. The current scenario clearly states that the growth of our economy is impossible without the growth and development of these enterprises but these enterprises are far behind the large counterparts in the economy. The aim of this paper is to study how and why SMEs acquire or adopt ICT and the challenges surrounding the process.


Download data is not yet available.


Aleke, B., Ojiako, U., & Wainwrighnt, W. D. (2011). ICT adoption in developing countries: perspectives from small-scale agribusiness. Journal of Enterprise Information Management, 24 (1), 68-84. DOI: https://doi.org/10.1108/17410391111097438

Bayo-moriones, A., Billon, M., & Lera-Lopez, F. (2013). Perceived performance effects of ICT in manufacturing SMEs. Industrial Management and Data Systems, 113(1), 117- 135. DOI: https://doi.org/10.1108/02635571311289700

Kyobe, M, (2011).Investigating the key factors influencing ICT adoption in South Africa. Journal of System and Information Technology, 13(3), 255-267. DOI: https://doi.org/10.1108/13287261111164844

Awa, O., Emecheta, C. B., & Ukoha. O. (2014). Location factors as Moderators between some critical demographic characteristics and ICT adoption: A study of SMEs. Proceedings of Informing Science and IT Education Conference, 39-52.

Ashrafi, R., Sharma, K. S., Al-Badi., H. Ali. (2014). Achieving Business Success Through Information and Communication Technologies Adoption by Small and Medium Enterprises in Oman. Middle-East Journal of Scientific Research, 22(1), 138-146.

Fuad, N., Bohari, M., & Abdul (2011). Malay Women Entrepreneurs in the Small and Medium Sized ICT-Related Business: A study on Need for Achievement. International Journal of Business and Social Science, 2 (13).

Gilaninia, S., Mousavian, J.S., Omidvari, N., & Bakshalipour, A. (2012). The Role of ICT in Performance of Small and Medium Enterprises. Interdisciplinary Journal of Contemporary Research in Business, 3(9).

Martin, M. L., & Wright, T. L. (2005), No gender in cyberspace? Empowering entrepreneurship and innovation in female-run ICT small firms. International Journal of Entrepreneurial Behaviour and research, 11(2), 162-178. DOI: https://doi.org/10.1108/13552550510590563

Apulu, I., Latham, A., & Moreton, R. (2011). Factor affecting the effective utilization and adoption of sophisticated ICT solutions. Journal of Systems and Information Technology, 13(2), 125-143. DOI: https://doi.org/10.1108/13287261111135972

Mouelhi, R. (2009). Impact of the adoption of information and communication technologies on firm efficiency in the Tunisian manufacturing sector. Economic Modeling, 26, 961-967. DOI: https://doi.org/10.1016/j.econmod.2009.03.001

Gono, S., Harindranath, G., & Ozcan. B. G. (2013). Challenges of ICT adoption by South African SMEs: A study of Manufacturing and Logistics Firms. Retrieved from www.isbe.org.uk/content/assets/ICT-_Sinfree_Gono.pdf. Accessed on 05th March, 2015.

Adebayo, O.S., Balogun, O. J., & Kareem, T. S. (2012). An investigative study of the factors affecting the adoption of information and communication technology in small and medium scale enterprises in Oyo state, Nigeria. International Journal of Business and Management Invention, 2(9), 13-18.

Van, K. J., & Cavaye, M. A. (1999). Factor affecting entry level internet technology adoption by small business in Australia-evidence from three cases. Journal of Systems and Information Technology, 3(2), 33-48. DOI: https://doi.org/10.1108/13287269980000747

Abdul, A. &Tijani, A. (2012). An investigative study of the factors affecting the adoption of information and communication technology in small and medium scale enterprises in Nigeria. Australian Journal of Business and Management Research, 2 (2), 1-9.

Koning, D. J., & Gelderblom, A. (2006). ICT and OLD workers: no unwrinkled relationship. International Journal of Manpower, 27 (5), 467-490. DOI: https://doi.org/10.1108/01437720610683967

Caldeira, M., & Ward M. J. (2002). Understanding the successful adoption and use of IS/IT in SMEs: an explanation from Portuguese manufacturing industries. Journal of information system, 12, 121-152. DOI: https://doi.org/10.1046/j.1365-2575.2002.00119.x

Pokharel, S. (2005). Perception on information and communication technology perspectives in logistics. Journal of Enterprise Information Management, 18 (2), 136- 149. DOI: https://doi.org/10.1108/17410390510579882

Yang, H. K., Lee, M. S., & Lee, S. L. (2007). Adoption of information and communication technology. Industrial Management and Data System, 107(9), 1257-1275. DOI: https://doi.org/10.1108/02635570710833956

Spinelli, R., Harindranath, G. R., & Dyerson (2013). IT readiness in small firms. Journal of small business and enterprise development, 20 (4), 807-823. DOI: https://doi.org/10.1108/JSBED-01-2012-0012

Sharma, S., & Sharma, M (2010). Analyzing the technical and scale efficiency of small industries in India: state wise cluster study. Measuring business excellence, 14 (2), 54- 65. DOI: https://doi.org/10.1108/13683041011047867

Chowdhury, K., & Shyamlal (2006). Investments in ICT-Capital and Economic Performance of Small and Medium Scale Enterprises in East Africa. Journal of International Development, 18, 533-552. DOI: https://doi.org/10.1002/jid.1250

Tan, S. K., Chong, C. S., Lin, B., & Eze, C. U. (2009). Internet based ICT adoption: evidence from Malaysian SMEs. Industrial Management and Data Systems, 109( 2), 224-244. DOI: https://doi.org/10.1108/02635570910930118

Birchall, W. D., Giambona, G. (2008). The impact of ICT on the work patterns of managers and their organizations. Euro med Journal of Business, 3 (3), 244-262.

Eze, C. S., Duan, Y., & Chen, H. (2014). Examining emerging ICT’s adoption in SMEs from a dynamic process approach. 27(1), 63-82.

Newby, M., Nguyen, H. T., & Waring, S. T (2014). Understanding customer relationship management technology adoption in small and medium-sized enterprises. Journal of Enterprise Information management, 27 (5), 541-560. DOI: https://doi.org/10.1108/JEIM-11-2012-0078

Spanos, E. Y., Prastacos, P. G., & Poulymenakou, A (2001). The relationship between information and communication technologies adoption and management. Information and Management, 39, 659-675.

Shiels, H., Mclvor, R., & O’Reilly, D. (2003). Understanding the implications of ICT adoption: insights from SMEs. Logistics information Management, 16 (5), 312-326. DOI: https://doi.org/10.1108/09576050310499318

Wolcott, P., Kamal, M., & Qureshi, S. (2008). Meeting the challenges of ICT adoption by micro-enterprises. Journal of Enterprise Information Management, 21 (6), 616-632. DOI: https://doi.org/10.1108/17410390810911212

Mutula, M., & Stephen B., (2006). E-readiness of SMEs in the ICT sector in Botswana with respect to information access. The electronic library, 24 (3), 402-417. DOI: https://doi.org/10.1108/02640470610671240

Lyanda, O., & Ojo, O. S (2008). Motivation, influences and perceived effects of ICT adoption in Botswana organization. International Journal of Emerging Markets, 3 (3), 311-322.

Andersen, J. T., & Segars, H. A. (2001), The impact of IT on decision structure and firm performance: evidence from te textile and apparel industry. Information and Management, vol. 39, 85-100. DOI: https://doi.org/10.1016/S0378-7206(01)00081-7

Chuang, T. T., Nakatani, K., & Zhou, D(2009). An exploratory study of the extent of information technology adoption in SMEs: an application of upper echelon theory. Journal of Enterprise information management 22 (1/2), 183-196. DOI: https://doi.org/10.1108/17410390910932821




How to Cite

Garg, A. (2016). ICT ADOPTION AND SME’S: A CONTEXTUAL FRAMEWORK . International Journal of Engineering Technologies and Management Research, 3(12), 1–11. https://doi.org/10.29121/ijetmr.v3.i12.2016.69