EXPLORING THE ROLE OF INFORMATION TECHNOLOGY IN SHAPING CULTURAL AND CREATIVE INDUSTRIES: DIGITAL INNOVATION AND SUSTAINABLE DEVELOPMENT
DOI:
https://doi.org/10.29121/shodhkosh.v7.i12s.2026.8350Keywords:
Digital Innovation, Information Technology, Cultural and Creative Industries, Cultural Sustainability, Creative Economy, Market AccessibilityAbstract [English]
The study examines the potential of “information technology (IT)” and digital innovation to address and support the “culture and creative industries (CCIs)” transformation into a more competitive and sustainable “new knowledge economy (NKE)”. The study employed a quantitative research design and data were collected from 200 respondents from all the cultural and creative sectors of Delhi NCR, India using structured questionnaires. The analysis of digital innovations' effectiveness, assessed in relation to their use, statistical tools such as correlation/regression analysis have been used to measure the relationships with IT use and the various outputs such as growth, cultural sustainability and creativity. The results demonstrate the positive impact digital innovation can have on the organisation's performance and competitiveness and the organisation's productivity across its various tools and expansion possibilities thanks to AI. In general, there appears to be a moderate but significant relationship between the digital innovation and cultural sustainability, showing the value of technology for the protection and preservation of cultural values. The study shows necessity for embracing digital technologies to create a resilient economy and a sustainable future approach in order to realize the future economy in the field of the creative economy.
References
Abudaqa, A., & Noburu, I. (2025). Optimizing digipreneurship in the growth of the digital millennial creative economy ecosystem. Startupreneur Business Digital (SABDA Journal), 4(1), 24-34. DOI: https://doi.org/10.33050/sabda.v4i1.681
Aisyah, S., Ladjin, N., Irwansyah, R., & Suryawan, M. A. (2025). The Role of the Creative Economy in Driving Local Economic Growth in the Digital Era. Jurnal Economic Resource, 8(2), 1486-1492. DOI: https://doi.org/10.57178/jer.v8i2.1781
Anantrasirichai, N., & Bull, D. (2022). Artificial intelligence in the creative industries: a review. Artificial intelligence review, 55(1), 589-656. DOI: https://doi.org/10.1007/s10462-021-10039-7
Borre, J. R., Romero, G. C., Gutiérrez, J. M., & Ramírez, J. (2023). Discussion of the aspects of the cultural and creative industries that impact on sustainable development: a systematic review. Procedia Computer Science, 224, 532-537.
Borre, J. R., Romero, G. C., Gutiérrez, J. M., & Ramírez, J. (2023). Discussion of the aspects of the cultural and creative industries that impact on sustainable development: a systematic review. Procedia Computer Science, 224, 532-537. DOI: https://doi.org/10.1016/j.procs.2023.09.077
Božić, V. (2024). Creative industries: The future of innovation and impact. DOI: https://doi. org/10.13140/RG, 2(15753.21606).
Ejibe, I., Okoye, C. C., Nwankwo, E. E., Nwankwo, T. C., & Scholastica, U. C. (2024). Eco-sustainable practices through strategic HRM: A review and framework for SMEs in the creative industries. World Journal of Advanced Research and Reviews, 21(3), 042-049. DOI: https://doi.org/10.30574/wjarr.2024.21.3.0658
Erickson, K. (2024). AI and work in the creative industries: digital continuity or discontinuity?. Creative Industries Journal, 1-21. DOI: https://doi.org/10.1080/17510694.2024.2421135
Faraone, C. (2022). Territorial challenges for cultural and creative industries’ contribution to sustainable innovation: evidence from the Interreg Ita-Slo Project Diva. Sustainability, 14(18), 11271. DOI: https://doi.org/10.3390/su141811271
Gurgu, E., Frăsineanu, D., & Simbotin, G. (2024). Culture and Innovation: How Creative Sectors can contribute to the sustainable development of Romania. Annals of Spiru Haret University. Economic Series, 24(1).
Hosseini, E., & Rajabipoor Meybodi, A. (2023). Proposing a model for sustainable development of creative industries based on digital transformation. Sustainability, 15(14), 11451. DOI: https://doi.org/10.3390/su151411451
Husin, R., Hidayah, N., & Mukmin, T. M. (2021). Creative industries in supporting Indonesia’s economic growth in innovation perspective. Business and Economics Journal, 12(2), 1-4.
Imperiale, F., Fasiello, R., & Adamo, S. (2021). Sustainability determinants of cultural and creative industries in peripheral areas. Journal of Risk and Financial Management, 14(9), 438. DOI: https://doi.org/10.3390/jrfm14090438
John, H. B., Agrawal, M., Nema, P., Hasan, A., Rakhra, I. K., & Singh, A. (2025). Green growth: a bibliometric analysis of digital innovation and Sustainable Development Goals (SDGs). Journal of Innovation and Entrepreneurship, 14(1), 15. DOI: https://doi.org/10.1186/s13731-025-00473-0
Kalfas, D., Kalogiannidis, S., Ambas, V., & Chatzitheodoridis, F. (2024). Contribution of the cultural and creative industries to regional development and revitalization: A European perspective. Urban science, 8(2), 39. DOI: https://doi.org/10.3390/urbansci8020039
Kofler, I., El Moussaoui, M., & Jamet, R. (2024). AI’s influence on the Creative and Cultural Industries. Im@ go. A Journal of the Social Imaginary, (23), 291-312.
Lazzeretti, L., Oliva, S., Innocenti, N., & Capone, F. (2025). Rethinking culture and creativity in the digital transformation. European Planning Studies, 33(5), 671-679. DOI: https://doi.org/10.1080/09654313.2022.2052018
Li, F. (2020). The digital transformation of business models in the creative industries: A holistic framework and emerging trends. Technovation, 92, 102012. DOI: https://doi.org/10.1016/j.technovation.2017.12.004
Lian, H. (2026, April). The Impact of AI-Driven Digital Media on Creative Industry Innovation based on Media Ecology Theory: A. In Proceedings of the 2025 4th International Conference on Educational Science and Social Culture (ESSC 2025) (p. 70). Springer Nature. DOI: https://doi.org/10.2991/978-2-38476-553-9_9
Liu, J., Niu, Y., Jia, Z., & Wang, R. (2023). Assessing the ethical implications of artificial intelligence integration in media production and its impact on the creative industry. Medaad, 2023, 32-38. DOI: https://doi.org/10.70470/MEDAAD/2023/005
Manioudis, M., & Angelakis, A. (2023). Creative economy and sustainable regional growth: Lessons from the implementation of entrepreneurial discovery process at the regional level. Sustainability, 15(9), 7681. DOI: https://doi.org/10.3390/su15097681
Martial, T., Pasha, T., Badrudin, R., & Sitompul, G. (2024). Creative economy as a driver of economic growth in the digital era. Nomico, 1, 8-15. DOI: https://doi.org/10.62872/t2w8cy65
McGarry, G., Chamberlain, A., Crabtree, A., & Greenhalgh, C. (2021, July). Placing AI in the creative industries: The case for intelligent music production. In International Conference on Human-Computer Interaction (pp. 562-572). Cham: Springer International Publishing. DOI: https://doi.org/10.1007/978-3-030-78635-9_72
Ortiz-Ospino, L., González-Sarmiento, E., & Roa-Perez, J. (2025). Technology trends in the creative and cultural industries sector: a systematic literature review. Journal of Innovation and Entrepreneurship, 14(1), 39. DOI: https://doi.org/10.1186/s13731-025-00497-6
Papadaki, E. (2024). Promoting green tourism synergies with cultural and creative industries: A case study of Greece. Sustainability, 16(2), 633. DOI: https://doi.org/10.3390/su16020633
Papadaki, E., Kourgiantakis, M., & Apostolakis, A. (2023, November). Sustainability messages from cultural and creative industries. In International Conference on Sustainability in Creative Industries (pp. 87-98). Cham: Springer Nature Switzerland. DOI: https://doi.org/10.1007/978-3-031-63061-3_8
Peng, X. (2023). Digital Cultural Industry’s Innovative Development Research. Media and Communication Research, 45(5), 39-45.
Pererva, I. M., & Mazorenko, O. V. (2025). Digital transformation of creative industries: challenges, opportunities and the role of digital tools. DOI: https://doi.org/10.36887/2524-0455-2025-1-11
Sapta, I. K. S., Landra, N., Supartha, I. W. G., Asih, D., & Setini, M. (2020). Public health welfare in digital-based resources transformation from social capital and information sharing: Creative industries from village. Systematic Reviews in Pharmacy, 11(6), 688-696.
Song, Y. (2025, January). Research on innovative development strategies of cultural industry under digital transformation. In Proceedings of 2024 6th International Conference on Economic Management and Cultural Industry (ICEMCI 2024) (p. 451). Springer Nature. DOI: https://doi.org/10.2991/978-94-6463-642-0_48
Trieu, T. V. H., & Pavelková, D. (2020). Digital transformation and its influence on performance of creative industry companies. ICFE 2020, 85.
Vives, A. B., & Morales, F. X. M. (2023). Artificial intelligence and the creative industries.
Zhao, J., & Cai, X. (2023). Shaping the creative landscape through the role of digital and computer technologies in advancing art product design and industry applications. The International Journal of Advanced Manufacturing Technology, 1-11. DOI: https://doi.org/10.1007/s00170-023-11844-w
Zhao, X., Shen, L., & Jiang, Z. (2024). The impact of the digital economy on creative industries development: Empirical evidence based on the China. PloS one, 19(3), e0299232. DOI: https://doi.org/10.1371/journal.pone.0299232
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Balachandra Kumaraswamy, Aman Deep, Dr Sonia Rani, Pratichi Dhar

This work is licensed under a Creative Commons Attribution 4.0 International License.
With the licence CC-BY, authors retain the copyright, allowing anyone to download, reuse, re-print, modify, distribute, and/or copy their contribution. The work must be properly attributed to its author.
It is not necessary to ask for further permission from the author or journal board.
This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge.






















