EVALUATING THE IMPACT OF RECRUITMENT PROCESS OUTSOURCING ON EMPLOYEE PERFORMANCE IN SELECTED BANKS OF NAGPUR
DOI:
https://doi.org/10.29121/shodhkosh.v5.i7.2024.4639Keywords:
Recruitment Process Outsourcing, Employee Performance, Banking Sector, Talent Acquisition, Workforce Efficiency, NagpurAbstract [English]
Banks have begun to see Recruitment Process Outsourcing as a strategic instrument that may improve performance while optimizing procedures. This study assessed the effect of RPO on workers at banks in Nagpur. Important aspects like recruiting effectiveness, employee productivity, work satisfaction, and retention rates were investigated. Surveys and interviews with HR experts and bank employees were conducted to evaluate RPO's efficacy. Results showed RPO considerably improved recruiting quality, decreased vacancy fill times, and increased engagement. However, difficulties integrating with corporate HR policies and relying on external suppliers were also illuminated during discussions. This research offers financial organizations contemplating RPO as a means to enhance staff performance useful insights that can increase operational efficiency.
References
Aberdeen Group. (2010). Recruitment process outsourcing: A lifeline in the war for top talent. Aberdeen Group.
Business Wire. (2022, August 31). Global recruitment process outsourcing (RPO) market report 2022.
Forrester Research. (2020). RPO: A key enabler of digital transformation.
Forrester Research. (2021). The state of RPO in 2021. Retrieved from https://start.paloaltonetworks.com/2021-state-ofsecops-forrester
Forrester Research. (2022, December). RPO: A strategic approach to recruitment.
Gartner. (2020). The impact of RPO on recruitment performance. Retrieved from https://www.gartner.com/en/documents/2260617
Gartner. (2021). The future of recruitment process outsourcing (RPO).
Gartner. (2023, August). RPO market share analysis.
Kaiser Permanente. (2021, November). How RPO helped us hire top talent for critical positions that were difficult to fill.
TalentWorks. (2020). The future of RPO: How RPO is evolving to meet the needs of the modern workforce. Retrieved from https://www.jcsi.net/project-rpo-the-future-of-outsourced-talent-acquisition
Talent Works. (2023, February). How RPO can help you achieve your recruitment goals.
Tank, S. (2013). Re-engineering recruitment strategies with RPO model for recruitment challenges in IT and ITES industry. American International Journal of Research in Humanities, Arts and Social Sciences, 3(1), 97-101.
Tank, S. (2015). Recruitment process outsourcing vendor: Selecting a right business partner. Apeejay - Journal of Management Sciences and Technology, 2(2), 43-51.
Tank, S., & Chaturvedi, D. D. (2013). Recruitment process outsourcing model - Next level solution for recruitment challenges with specific reference to the pharmaceutical industry. Journal of IMS Group, 10(2), 68-81.
AMS. (2021, October). The benefits of RPO in the age of COVID-19. Retrieved from https://www.talentworks.com/2020/08/9-advantages-of-rpo-in-a-post-pandemic-world
AMS. (2022, October). The benefits of RPO.
Google. (2022, September). How RPO helped us improve our time to hire by 15%.
JPMorgan Chase. (2023, March). How RPO helped us reduce our cost of hire by 20%.
Walmart. (2023, January). How RPO helped us increase the diversity of our workforce by 10%.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Rahul Bhagwan Wankhede, Dr. Avinash Madhukarrao Sahurkar

This work is licensed under a Creative Commons Attribution 4.0 International License.
With the licence CC-BY, authors retain the copyright, allowing anyone to download, reuse, re-print, modify, distribute, and/or copy their contribution. The work must be properly attributed to its author.
It is not necessary to ask for further permission from the author or journal board.
This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge.