INTEGRATION OF SIX SIGMA AND DIGITIZATION FOR QUALITY ENHANCEMENT IN CONSTRUCTION

Amisha Bansal; Kranti Kumar Myneni

doi:10.29121/ijoest.v9.i2.2025.672

Authors

Amisha Bansal Student, Master of Building Engineering and Management, School of Planning and Architecture, Vijayawada, India
Dr. Kranti Kumar M. Assistant Professor, Master of Building Engineering and Management, School of Planning and Architecture, Vijayawada, India https://orcid.org/0000-0002-0753-5636

DOI:

https://doi.org/10.29121/ijoest.v9.i2.2025.672

Keywords:

Digital Tools, DMAIC, Six Sigma, Quality Management

Abstract

The construction industry is characterized by its complex processes, high variability, and demand for consistent quality, particularly in high-rise projects. Despite advancements, recurring issues such as defects, delays, and inefficiencies persist. This paper explores the integration of Six Sigma methodologies with digital tools to develop a robust framework for improving the quality of the concrete pouring process in high-rise construction.
Focusing on the DMAIC (Define-Measure-Analyze-Improve-Control) methodology, the research identifies construction activities suitable for Six Sigma application, evaluates digital tools for compatibility, and proposes an optimized framework. It investigates tools like SIPOC, Pareto charts, Fishbone diagrams, Kaizen, and Control Plans, emphasizing their digitized application to enhance process efficiency and decision-making.

Downloads

Download data is not yet available.

References

Alia, K., Mubina, S., & Ekatrina, G. (2022). Evaluating Quality Management System of Construction Projects. International Journal of Project Engineering. https://doi.org/10.23940/ijpe.22.07.p4.492501

Ghansah, F. A., & Edwards, D. J. (2024). Digital Technologies for Quality Assurance in the Construction Industry: Current Trend and Future Research Directions Towards Industry 4.0. Buildings. https://doi.org/10.3390/buildings14030844

Handayani, N. U., Wibowo, M. A., Mustikasari, A., Nurwidanto, I. W., & Dilaga, D. A. (2020). The Implementation of Lean Construction and Six Sigma Concepts in Light Brick Installation: A Case Study in Cordova Apartment Project.

Jaegar, M., & Adair, D. (2015). Perception of TQM Benefits, Practices, and Obstacles: The Case of Project Managers and Quality Management Representatives in Kuwait. The TQM Journal. https://doi.org/10.1108/TQM-10-2014-0091

Khalfan, I., Said, S., Jamaluddin, Z., & Widyarto, S. (2020). Conceptual Framework on Quality Management Practices and Operational Performance for ISO 9001 Certified Construction Industries. International Journal of Academic Research in Accounting, Finance and Management Sciences. https://doi.org/10.6007/ijarafms/v10-i2/7437

Mustapha, Z., Akomah, B. B., & Ansah, S. K. (2023). Construction Project Success: Time, Cost, Quality and Safety. International Journal of Research and Innovation in Social Science. https://doi.org/10.47772/ijriss.2023.70958

Muwafaq, A., Monem, M. A., & El-Dash, K. M. (2020). Review Study for Rework Causes in Construction Industry. Frontiers in Built Environment, 26(7), 666-689. https://doi.org/10.3389/fbuil.2023.1143829

Nowotarski, P. S., & Rzepecka, P. (2018). DMAIC method of Quality Improvement of Ground Works Processes: Case Study. IOP Conference Series: Earth and Environmental Science. https://doi.org/10.1088/1755-1315/221/1/012002

Ottou, J. A., Nani, B. K. B., & Tuuli, M. M. (2020). Benefits of Implementing Six Sigma in Competitive Tendering Process. Built Environment Project and Asset Management. https://doi.org/10.1108/bepam-07-2020-0117

R. S. V., V. S. M., & R. R. (2017). Critical Success Factors of TQM, Six Sigma, Lean, and Lean Six Sigma: A literature review and key findings. Benchmarking: An International Journal. https://doi.org/10.1108/BIJ-08-2017-0223

Sahlih, M. A. M., Mahmoud, A. H., & Khalaf, B. A. (2020). The Application of Six Sigma-Supported Expert System in Construction Projects. Materials Science and Engineering. https://doi.org/10.1088/1757-899X/881/1/012168

Shibani, A., Chahine, H., Saidani, M., Hassan, D., & Agha, A. (2021). Benefits and Challenges of Implementing Six Sigma as a Process Improvement Management Strategy. Annals of Operations Research. https://doi.org/10.46254/an11.20210514

Singh, R. R. D. K. G. P. M. (2020). Six Sigma Methodology and Implementation in INdian Context: A Review-Based Study. In Advances in Manufacturing Technology. https://doi.org/10.1007/978-981-15-4565-8_1

Solis, J. L. F., Gadhok, N., & Nipun. (2018). Comparative Analysis of Lean and Six Sigma in building construction: Benefits, Obstacles, and Opportunities. Semantic Scholar. https://www.semanticscholar.org/

Vijayabanu, C., Karthikeyan, S., & Surya, P. V. (2022). Total Quality Management Practices and its Impact on Indian Construction Projects. Organization, Technology and Management in Construction. https://doi.org/10.2478/otmcj-2022-0013