FEAR OF CONTRACTING COVID-19: INFLUENCE OF INFORMATION SOURCES AND MESSAGE CONTENT ON FEAR- AROUSAL AMONG BODA BODA RIDERS IN NAIROBI COUNTY, KENYA

Authors

DOI:

https://doi.org/10.29121/granthaalayah.v8.i8.2020.998

Keywords:

Information Sources, Message Content, Fear-Arousal, COVID-19, Boda Boda Riders

Abstract [English]

This study examined the influence of information sources and message content on COVID-19 in fear-arousal among boda boda riders in Nairobi County, Kenya. Little if any research has explored the influence of information sources and message content on fear arousal among boda boda riders, hence a gap that needed to be filled. The study was guided by the agenda-setting and framing theories. Case study research design was utilized. Convenience sampling was used to identify the study respondents. Telephone interviews were used to collect data. Qualitative data obtained through interviews was manually transcribed, coded and analyzed for themes. Findings revealed that television and radio were the main sources of information on the COVID-19 pandemic. Messages from information sources contained frightening phrases such as, “Coronavirus kills,” “COVID-19 is a deadly disease,” “Coronavirus is a dangerous disease,” and “The virus is highly contagious.” Information sources and message content on COVID-19, therefore, aroused high levels of fear among boda boda riders. The study recommended that journalists should exercise caution and discretion, when covering news stories on infectious disease outbreaks. Moreover, news on contagions should be reported ethically and objectively. This will prevent the arousal of too much fear, which may result to mental breakdown among the receivers of the messages.

Downloads

Download data is not yet available.

References

Aday, L. A. (1996). Designing and conducting health surveys. Jossey-Bass.

Africa Center for Disease Control and Prevention. (2020). Coronavirus Disease (COVID-19). https://africacdc.org/covid-19/

Alvernia University (2018, February 19). The agenda-setting theory in mass communication. https://online.alvernia.edu/articles/agenda-setting-theory/

Arowolo, S. O. (2017, March). Understanding framing theory. Working Paper. ResearchGate.net. https://www.researchgate.net/publication/317841096

Bernard, H. R. (2006). Research methods in anthropology: Qualitative and quantitative approaches. Rowman & Littlefield Publishers, Inc.

Biswas, M. (2013). Health organizations’ use of social media tools during a pandemic situation: An H1N1 context. Journal of New Communications Research, 5(1), 46-81.

Bourne, A. (2010). The role of fear in HIV prevention. Make it count: Briefing sheet 1. https://www.poz.com/pdfs/sos_sigma_roll_fear_prevention_2010.pdf

British Broadcast Corporation. (2003, April 24). SARS: Is a global panic justified? BBC News UK Edition.

Brown, S. L., & Whiting, D. (2014). The ethics of distress: Towards a framework for determining the ethical acceptability of distressing health promotion advertising. International Journal of Psychology, 49(2), 89-97. doi: 10-1002/ijop.12002 DOI: https://doi.org/10.1002/ijop.12002

Cable News Network. (2003, May 16). Death of SARS spreaders: China.

Carlson, E. & Goss, J. (2016, August 10). The state of the urban/rural digital divide. National Telecommunications and Information Administration.

Centre for Disease Control & Prevention. (2003). Update: Severe acute respiratory syndrome- Worldwide and United States, 2003. MMWR Morbidity & Mortality Weekly Report, 52(8), 664.

Chan, M. S., Winneg, K., Hawkins, L., Farhadloo, M., Jamieson, K. H., & Albarracin, D. (2018). Legacy and social media respectively influence risk perceptions and protective behaviours during emerging health threats: A multi-wave analysis of communications on Zika virus cases. Social Science & Medicine, 212, 50-59. DOI: https://doi.org/10.1016/j.socscimed.2018.07.007

Das, V. (2001). Stigma, contagion, defect: Issues in the anthropology of public health. Sigma and Global Health: Developing a research agenda, September 5-7, Bethesda, Maryland.

Entman, R. (1993). Framing: Toward clarification of a fractured paradigm. Journal of Communication, 43(4), 54. DOI: https://doi.org/10.1111/j.1460-2466.1993.tb01304.x

Fox, S., & Duggan, M. (2013, January 15). Health online 2013. Pew Research Center. https://www.pewresearch.org/internet/2013/01/15/health-online-2013/

Fusch, P. I., & Ness, L. R. (2015). Are we there yet? Data saturation in qualitative research. The Qualitative Report, 20(9), 1408–1416. https://cpb-us-east-1-juc1ugur1qwqqqo4.stackpathdns.com/sites.nova.edu/dist/a/4/files/2015/09/fusch1.pdf

Goffman, E. (1974). Frame analysis: An essay on the organization of experience. Harvard University Press.

Gore, P., Madhavan, S., Curry, D., & McClurg, G. (1998). Persuasive messages. Marketing Health Services, 18(4), 32-43.

Green, J., & Thorogood, N. (2004). Qualitative methods for health research. Sage Publications Ltd.

Guest, G., Bunce, A., & Johnson, L. (2006). How many interviews are enough ? An experiment with data saturation and variability. Field Methods, 18(1), 59–82. https://doi.org/10.1177/1525822X05279903 DOI: https://doi.org/10.1177/1525822X05279903

Gunther, A. C. (1998). The persuasive press influence: Effects of mass media on perceived public opinion. Communication Research, 25(5), 486-504. DOI: https://doi.org/10.1177/009365098025005002

Huidobro, D., & Mendenhall, T. (2015). Family oriented care: Opportunities for health promotion and disease prevention. Journal for Family Medicine and Disease Prevention, 1(2), 1-6.

Independent Electoral and Boundaries Commission (IEBC) (2013). 4Th March 2013 general election: Election data. https://www.iebc.or.ke/uploads/resources/EIqEo3LuiB.pdf

Jang, K., & Baek, Y. M. (2019). When information from public health officials is untrustworthy: The use of online news, interpersonal networks and social media during the MERS outbreak in South Korea. Health Communication, 34(9), 991-998. DOI: https://doi.org/10.1080/10410236.2018.1449552

Judd, B. (2020, March 6). Our fear of coronavirus could be ‘far more contagious than the disease itself.’ https://www.abc.net.au/news/2020-03-07/our-fear-of-coronavirus-could-be-more-contagious-than-disease/12025490

Kigatiira, K. K. (2020). Efficacy of fear appeals on adoption of COVID-19 preventive measures: A case of boda boda riders in Nairobi County, Kenya. International Journal of Research-GRANTHAALAYAH, 8(6), 219-228. DOI: https://doi.org/10.29121/granthaalayah.v8.i6.2020.533

Koralek, T., Runnerstrom, M. G., Brown, B. J., Uchegbu, C., & Basta, T. B. (2016). Lesson from Ebola: Sources of outbreak information and the associated impact on UC Irvine and Ohio university college students. PLOS currents Outbreaks, 8. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5016197/ DOI: https://doi.org/10.1371/currents.outbreaks.f1f5c05c37a5ff8954f38646cfffc6a2

Kuzel, A. J. (1992). Sampling is qualitative inquiry. In B. F. Crabtree & W. L. Miller (Eds.), Research methods for primary care, Vol. 3. Doing qualitative research (p. 31-44). Sage Publication, Inc.

Lagoe C., & Atkin, D. (2015). Health anxiety in the digital age: An exploration of psychological determinants of online information seeking. Computers in Human Behaviour, 52, 484-491. DOI: https://doi.org/10.1016/j.chb.2015.06.003

Lazard, A. J., Scheinfeld, E., Bernhardt, J. M., Wilcox, G. B., & Suran, M. (2015). Detecting themes of public concern: A text mining analysis of the centers of disease control and prevention’s Ebola live Twitter chat. American Journal of Infection Control, 43(10), 1109-1111. DOI: https://doi.org/10.1016/j.ajic.2015.05.025

Leask, J., Hooker, C., & King, C. (2010). Media coverage of health issues and how to work more effectively with journalists: A qualitative study. BMC Public Health, 10(1), 535. DOI: https://doi.org/10.1186/1471-2458-10-535

Leisen, B., & Hyman, M. R. (2001). An improved scale for assessing patients trust in their physician. Health Marketing Quarterly, 19(1), 23-42. DOI: https://doi.org/10.1300/J026v19n01_03

Mandrola, J. (2015, February 13). Public trust, the CDC and Tumiflu. https://www.drjohnm.org/2015/02/public-trust-the-cdc-and-tamiflu/

McCombs, M., & Shaw, D. (1972). The agenda-setting function of mass media. Public Opinion Quarterly, 36(2), 176-187. DOI: https://doi.org/10.1086/267990

McEwen, B. S. (2007). Physiology and neurobiology of stress and adaptation: Central role of the brain. Physiological Reviews, 87(3), 873-904. DOI: https://doi.org/10.1152/physrev.00041.2006

Miller, M. H. (1973). Seeking advice for cancer symptoms. American Journal of Public Health, 63(11), 955-961. DOI: https://doi.org/10.2105/AJPH.63.11.955

Ministry of Health. (2020). COVID-19 updates. https://www.health.go.ke/

Morens, D. M., Folkers G. K., & Fauci, A. S. (2008). Emerging infections: a perpetual challenge. Lancet Infectious Diseases, 8(11), 710-719. DOI: https://doi.org/10.1016/S1473-3099(08)70256-1

Moukaddam, N. (2019). Fear, outbreaks and pandemics: Lessons learned. Psychiatric Times, 36. https://www.psychiatrictimes.com/view/fears-outbreaks-and-pandemics-lessons-learned

Naanyu, V., Baliddawa, J., Peca, E., Karfakis, L., Nyagoha, N., & Koech, B. (2013). An examination of postpartum family planning in Western Kenya: “I want to use contraception but I have not been told how to do so.” African Journal of Reproductive Health, 17(3), 44-53.

Nellis, A. M., & Savage, J. (2012). Does watching the news affect fear of terrorism? The importance of media exposure on terrorism fear. Crime & Delinquency, 58(5), 748-768. DOI: https://doi.org/10.1177/0011128712452961

Oh, S. H., Paek, H. J., & Hove, T. (2015). Cognitive and emotional dimensions of perceived risk characteristics, genre-specific media effects and risk perceptions: The case of H1N1 Influenza in South Korea. Asian Journal of Communication, 25(1), 14-32. DOI: https://doi.org/10.1080/01292986.2014.989240

Pappas, G., Kiriaze, I. J., Giannakis, P., & Falagas, M. E. (2009). Psychosocial consequences of infectious diseases. Clinical Microbiology and Infection, 15(8), 743-747. DOI: https://doi.org/10.1111/j.1469-0691.2009.02947.x

Patton, M. (1990). Qualitative evaluation and research methods. SAGE Publications, inc.

Person, B., Sy, F., Holton, K., Govert, B., & Liang, A. (2004). Fear and stigma: The epidemic with the SARS outbreak. Emerging Infectious Diseases, 10(2), 358. DOI: https://doi.org/10.3201/eid1002.030750

Rains, S. A. (2007). Perceptions of traditional information sources and the use of the world wide web to seek health information: Findings from the health information national trends survey. Journal of Health Communication, 12(7), 667-680. DOI: https://doi.org/10.1080/10810730701619992

Rosling, L., & Rosling, M. (2003). Pneumonia causes panic in Guangdong province. BMJ, 326-416. DOI: https://doi.org/10.1136/bmj.326.7386.416

Sharma, M., & Romas, J. (2016). Theoretical foundations of health education and health promotion. Jones & Bartlett Publishers.

Shultz, J. M., Cooper, J. L., Baingama, F., Oquendo, M. A., Espinel, Z., Althouse, B. M., Marcelin, L. H., Towers, S., Espinola, M., McCoy, C. B., Mazurik, L., Wainberg, M. L., Neria, Y., & Rechkemmer, A. (2016). The role of fear related behaviours in the 2013-2016 West Africa Ebola virus disease outbreak. Current Psychiatry Reports, 18(11), 104. DOI: https://doi.org/10.1007/s11920-016-0741-y

Simpson, J. K. (2017). Appeal to fear in health care: appropriate or inappropriate? Chiropractic & Manual Therapies, (25)1, 27. https://www.researchgate.net/publication/319940664

Sweene, K., & Stephens, S. (2013). The use of fear appeals to communicate public health messages. Irish Business Journal, 8(1), 87-96. https://www.researchgate.net/publication/331319860

Tang, L., Bie, B., Park, S. & Zhi, D. (2018). Social media and outbreaks of emerging infectious diseases: A systematic review of literature. American Journal of Infection Control, 46(9), 962-972. DOI: https://doi.org/10.1016/j.ajic.2018.02.010

Van Bortel, T., Basnayake, A., Wurie, F., Jambai, M., Koroma, A. S., Muana, A. T., Hann, K., Eaton, J., Martin, S., & Nellums, L. B. (2016). Psychosocial effects of an Ebola outbreak at individual, community and international levels. Bulletin in the World Health Organ, 94(3), 210-214. DOI: https://doi.org/10.2471/BLT.15.158543

Wahj-Jorgense, K. (2020, February 14). Coronavirus: How media coverage of epidemics often stokes fear and panic. The Conversation. https://theconversation.com/coronavirus-how-media-coverage-of-epidemics-often-stokes-fear-and-panic-131844

Wakefield, M. A., Loken, B., & Harnik, R. C. (2010). Use of mass media campaigns to change health behaviour. Lancet, 376(9748), 1261-1271.

Walter, D., Bohmer, M., Reiter, S., Krause, G., & Wichmann, O. (2012). Risk perception and information-seeking behaviour during 2009/10 Influenza A(H1N1) Pdm09 pandemic in Germany. Eurosurveillance, 17(13), 20131.

Winters, M., Nordenstedt, H., & Alvesson, H. M. (2020). Reporting in a health emergency: The role of Sierra Leonean journalists during the 2014-2015 Ebola outbreak. PLOS Neglected Tropical Diseases, 14(5). https://journals.plos.org/plosntds/article?id=10.1371/journal.pntd.0008256 DOI: https://doi.org/10.1371/journal.pntd.0008256

Wong, L. P., & Sam,I. C. (2010). Public sources of information and information needs for pandemic Influenza A(H1N1). Journal of Community Health, 35(6), 676-682. https://link.springer.com/article/10.1007/s10900-010-9271-4 DOI: https://doi.org/10.1007/s10900-010-9271-4

World Health Organization (2020, June 4). Coronavirus disease (COVID-19) advice for the public. Retrieved from https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public

Yoo, W., Chio, D., & Park, K. (2016). The effects of SNS communication: How expressing and receiving information predict MERS- prevention behavioural intentions in South Korea. Computers in Human Behaviour, 62,34-43. DOI: https://doi.org/10.1016/j.chb.2016.03.058

Downloads

Published

2020-08-28

How to Cite

Kigatiira, K. K. (2020). FEAR OF CONTRACTING COVID-19: INFLUENCE OF INFORMATION SOURCES AND MESSAGE CONTENT ON FEAR- AROUSAL AMONG BODA BODA RIDERS IN NAIROBI COUNTY, KENYA. International Journal of Research -GRANTHAALAYAH, 8(8), 190–199. https://doi.org/10.29121/granthaalayah.v8.i8.2020.998