EFFECT OF MOTIVATION, WORK DISCIPLINE AND ORGANIZATIONAL CULTURE ON EMPLOYEE PERFORMANCE PT SHARP ELECTRONICS INDONESIA (DIVISION CUSTOMER SATISFACTION)

  • Tri Yudha Ardiyanto Student in Magister Management, Mercu Buana University (UMB), Jakarta Indonesia
  • Dr. Tajuddin Pogo Lecture in the Master of Management at Mercu Buana University (UMB), Jakarta Indonesia
Keywords: Motivation, Work Discipline, Organizational Culture, Performance

Abstract

This research examines and analyzes motivation, work discipline and organizational culture on the performance of employees at PT Sharp Electronics Indonesia (division Customer Satisfaction) that have not been maximized, due to the achievement of the results of performance appraisal in the 2017L and 2018F periods there was a decrease in each assessment indicator which greatly impacted employee performance. The method used is quantitative research. With a population of 110 employees, PT Sharp Electronics Indonesia (Division Customer Satisfaction), with sampling techniques using Slovin formula with a total of 86 employees. The analytical method used in this study is multiple linear regression. The results of the study show that Motivation, Work Discipline and Organizational Culture together (Simultaneous) significantly influence the Performance of Employees of PT Sharp Electronics Indonesia (Division Customer Satisfaction).

Downloads

Download data is not yet available.

References

Dally Sukmawati. "The Effect of Motivation, Discipline, and Competence on Employee Performance" Public Journal Vol. 11 No. 02, 2017: 269-279, P-ISSN: 1412-708.

Emma Tampubolon, Voctoria Naomi T.P and NennyAnggraini. "The Effect of Organizational Culture and Career Development on Employee Performance in Regional Office IV PT Pos Indonesia (Persero) Jakarta Pusat" Scientific Journal of the ISSN Economic Bulletin: 1410-3842 Volume 19 No.3 August 2015.

Hasibuan. Human Resource Management. Jakarta: PT BumiAksara, 2013, 95.

Hasibuan, Melayu. Human Resource Management, Jakarta: PT BumiAksara, 2015, 15. DOI: https://doi.org/10.1007/978-3-662-45983-6_3

JohanesElizer, Lydon R, J. Pangemanan, Yolanda P.I Rori. "The Effect of Work Motivation and Discipline on the Performance of Employees in the Department of Agriculture, Syupiori Regency, Unsrat Agro-Socio Economic Journal, ISSN 1907-4298, Volume 12 No 3A, November 2016: 27-46I. DOI: https://doi.org/10.35791/agrsosek.12.3A.2016.14285

Rivai in Muhammad Sandy. "Job Characteristics and Performance of Extraordinary Lecturers UIN SunanGunungDjati Bandung: Organizational Commitment as Moderating Variables". Thesis. Bandung: Widayatama University, 2015, 12

Rivai&Sagala, Human Resource Management for Companies from theory to practice. Jakarta, PT Raja GrafindoPersada, 2013, 825.

Robbins and Judge. Organizational behavior. Jakarta: Salemba Four, 2015, 256.

Sherly, Shelviana. Relationship between Work Discipline and the Performance of Civil Servants in Samarinda Ulu District, Samarinda City. E-Journal of State Administration, 2015.

Sugiyono, Combined Research Methods (Mix Methods). Bandung: Alfabeta, 2015, 14.

Sugiyono. Educational Research Methods (Quantitative, Qualitative Approaches and R & D). Bandung: CV. Alfabeta, 2017, 23, 48, 158.

12. UmiWitaZahriyah. Effect of Organizational Culture on Employee Performance (Study of Employees of PT. PLN (Persero) Distribution of East Java Area Malang). Business Administration Journal. Vol. 2. No.1. 2015, 1-7.

Published
2019-07-31
How to Cite
Ardiyanto, T. Y., & Pogo, T. (2019). EFFECT OF MOTIVATION, WORK DISCIPLINE AND ORGANIZATIONAL CULTURE ON EMPLOYEE PERFORMANCE PT SHARP ELECTRONICS INDONESIA (DIVISION CUSTOMER SATISFACTION) . International Journal of Engineering Technologies and Management Research, 6(7), 79-86. https://doi.org/10.29121/ijetmr.v6.i7.2019.418