E-GOVERNANCE AND CITIZEN PARTICIPATION: A NEW PARADIGM FOR TRANSPARENT ADMINISTRATION
DOI:
https://doi.org/10.29121/ijetmr.v12.i7.2025.1689Keywords:
E-Governance, Digital Democracy, Transparency, Citizen Participation, Ict, Accountability, Public AdministrationAbstract
E-governance represents a transformative shift in administrative systems, redefining how governments engage with citizens through technology-driven transparency and participation. This paper explores how digital governance initiatives enhance administrative efficiency, citizen engagement, and accountability in developing democracies. Using a mixed-method approach across selected case studies (India, Brazil, and Kenya), this study analyzes the relationship between digital participation tools and policy transparency. Hypothetical findings reveal that increased citizen interaction through e-portals, mobile apps, and open data systems directly correlates with improved public trust and administrative responsiveness. Despite challenges such as digital divide, cybersecurity, and bureaucratic inertia, e-governance emerges as a key driver of participatory democracy. The study concludes that integrating ICTs with inclusive policy design and continuous citizen feedback mechanisms can reshape public administration into a transparent, people-centric system.
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References
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