DESIGN AND IMPLEMENTATION OF AN E-COMMERCE PLATFORM FOR ONLINE GROCERY SHOPPING WITH MULTI-PAYMENT INTEGRATION

Abstract [English]

In today’s dynamic and digitally driven world, providing instant, efficient, and user-friendly access to services is a critical need for any business. The proposed project, Online Grocery Store, is a web-based e-commerce platform aimed at simplifying the grocery shopping experience by bringing essential goods directly to the customer’s fingertips. This system enables users to browse a wide range of grocery items, add selected products to a virtual cart, and place orders using multiple payment options such as UPI, Paytm (Instant Pay), or Cash on Delivery (Pay Later).
The platform features dedicated modules for customers and administrators. While customers can search and shop seamlessly, administrators can view, manage, and process orders efficiently through a backend dashboard. The project leverages a multi-tier architecture with technologies like PHP, HTML, CSS, JavaScript, and MySQL for backend database integration, allowing for robust functionality, secure transactions, and real-time order management.
A significant emphasis has been placed on usability and accessibility to ensure that consumers in both metropolitan and non-metropolitan areas can benefit from the system. By offering faster deliveries and supporting local vendors, the solution aims to overcome the limitations of existing online grocery giants like Big Basket and Grofers, especially in smaller cities. Moreover, the system supports core features such as inventory tracking, order receipt generation, email validation, and real-time order status monitoring.
In essence, this project aims to provide a cost-effective, scalable, and efficient solution for online grocery shopping that not only enhances customer convenience but also empowers local shopkeepers with a modern tool to expand their reach and improve customer retention.