QUALITY MANAGEMENT PRACTICES IN GONDRANG-PULCHOWK SIX-LANE ROAD UPGRADING PROJECT AT CHITWAN DISTRICT, NEPAL
DOI:
https://doi.org/10.29121/granthaalayah.v11.i5.2023.5160Keywords:
Quality, Road Construction, Quality Assurance Plan, Quality Management, Quality ImprovementAbstract [English]
The objective of this study is to assess the current quality management practices, determine the factors affecting quality management and to find out remedial measures that will improve the quality management practices in Gondrang-Pulchowk six-lane road construction project.
This research methodology is based on interviews and questionnaires survey with clients and contractors who were involved in the project as well as experts from related field. Statistical tools, relative importance index, validity and reliability tests, Spearman’s correlation tests were used for the ranking of different quality aspects.
From the comparative study, it was found that most guidelines of the General Conditions of Contract, Special Specifications and Quality Assurance Plan of the contract document were met during project execution although few concerns of safety and correspondence remain to be addressed.
From the questionnaire survey, it was found that the practices to achieve quality need to be improved. Contractors consider cost factors as major factor affecting quality in the project whereas lack of supervision by contractors is cited by the clients as major factor affecting quality. To overcome the challenges of quality, proper material selection and usage, inspection, quality training, setting up quality department are seen as remedial measures. Improving safety at site, maintaining written correspondence, incorporating elements of ISO, proper selection and usage of materials, holding quality trainings and setting up quality control department are recommended for this project.
Downloads
References
Adenuga, O. A. (2013). Factors Affecting Quality in the Delivery of Public Housing Projects in Lagos State, Nigeria. International Journal of Engineering and Technology, 3.
Adhikari, N., Mishra, A. K., & Aithal, P. S. (2022). Analysis of the Aggregate StrengthVariation Along Different Sections of the River Basin. International Journal of Management. Technology Publishing, and Social Sciences (IJMTS), 7(2), 301-319. https://doi.org/10.5281/zenodo.7125744 DOI: https://doi.org/10.47992/IJMTS.2581.6012.0222
Arditi, D. (1998). Total Quality Management in the Construction Process. Internetional Journal of Project Management, 15, 235-243. https://doi.org/10.1016/S0263-7863(96)00076-2 DOI: https://doi.org/10.1016/S0263-7863(96)00076-2
Aryal, Raju, & Mishra, A. K. (2020). Withdrawn: In-situ Compressive Strength Assessment of Concrete in Under-Construction Residential Buildings at Gaindakot Municipality. Materials Today: Proceedings. https://doi.org/10.1016/j.matpr.2020.10.630 DOI: https://doi.org/10.1016/j.matpr.2020.10.630
Battikha, M. G. (2003). Quality Management Practices in Highway Construction. International Journal of Quality and Reliability Management. Wiley: s.n, 20(5), 532-550. Total Quality Project Management For Design Firm. https://doi.org/10.1108/02656710310476516 DOI: https://doi.org/10.1108/02656710310476516
Burati, J. L., Matthews, M. F., & Kalidindi, S. N. (1992). Quality management Organizations and Techniques. Journal of Construction Engineering and Management, 118(1), 112-128. https://doi.org/10.1061/(ASCE)0733-9364(1992)118:1(112) DOI: https://doi.org/10.1061/(ASCE)0733-9364(1992)118:1(112)
Chiluwal, K., & Mishra, A. K. (2017). Construction Practice of Small Hydropower Projects in Nepal. International Journal of Creative Research Thoughts, 5(4), 1417-1433.
Chiluwal, K., & Mishra, A. K. (2018). Factors Affecting Performance of Small HydropowerConstruction Projects. Nepal Journal of Emerging Technologies and Innovative Research, 5(6), 262-271.
Chilwal, K., & Mishra, A. K. (2018). Impact of Performance on Profitability of Small Hydropowerprojects in Nepal. International Journal of Current Research, 10(1), 63918-63925.
Chin Keng, T. et al. (2011). Study of Quality Management in Construction Projects. Chinese Business Review, 10, 542-552. https://doi.org/10.17265/1537-1506/2011.07.008 DOI: https://doi.org/10.17265/1537-1506/2011.07.008
Department of Roads. (2021). Challenges and prospects of Nepalese construction industry [Online]. Retrieved November 1, 2021. Department of Roads Homepage >.
Enshassi, A., Mohamed, S., & Abushaban, S. (2009). Factors Affecting the Performance of Construction Projects in the Gaza Strip. Journal of Civil Engineering and Management, 15(3), 269-280. https://doi.org/10.3846/1392-3730.2009.15.269-280 DOI: https://doi.org/10.3846/1392-3730.2009.15.269-280
Forcada, N., Rusiñol, G., MacArulla, M., & Love, P. E. D. (2014). Rework in Highway Projects. Journal of Civil Engineering and Management, 20(4), 445-465. https://doi.org/10.3846/13923730.2014.893917 DOI: https://doi.org/10.3846/13923730.2014.893917
Garvin, D. A. (1987). Competing on the Eight Dimensions of Quality. Harvard Business Review, November-December 1987.
Heravitorbati et al. (2011). Assessment of Requirements for Establishment of a Framework to Enhance Implementation of Quality Practices in Building Projects. International Journal of Innovation, Management and Technology, 2(6).
Jha et al. (2007). Critical Factors Affecting Quality Performance in Construction Projects Critical Factors Affecting Quality Performance in Construction Projects. Total Quality Management, 17(9), 1155-1170. https://doi.org/10.1080/14783360600750444 DOI: https://doi.org/10.1080/14783360600750444
Kasula, S., Tamrakar, G. B. S. et al. (2017). A Study on the Practice of Implementation of Quality Assurance Plan in Nepal: A case study in Department of Roads. In Proceedings of the IOE Graduate Conference, 2017, 5.
Khadka, S. et al. (2021). Analysis of Coarse Aggregate Sources Effects on Compressive Strengthof Cement Concrete. EfflatouniaI, 5(1), 2988-3000. https://doi.org/10.5281/zenodo.6538105
Kumar, M. A., & Aithal, P. S. (2021). Foreign Aid Contribution for the Developmentof Nepal. International Journal of Management. Technology Publishing, and Social Sciences (IJMTS),6(1), 162-169. https://doi.org/10.5281/zenodo.4708643 DOI: https://doi.org/10.47992/IJMTS.2581.6012.0137
Maskey, A., & Mishra, A. K. (2018). Labor Productivity Assessment of Armed Police Force Nepal Building Construction Projects. International Journal of Current Research, 10(11), 75315-75324.
Mishra, A. K. (2018). Practices for Quality Management System Adopted in the Bridge Construction Projects of Kathmandu. Nepal. J. Adv. Res Qual. Control. Mgmt, 3(1&2), 42-52.
Mishra, A. K., & Chaudhary, U. (2018). Assessment of Cement Handling Behaviour for Selected Construction Sites of Bhatbhateni Supermarket. J. Adv. Res Constr. Urban Arch., 3(3), 1-11.
Mishra, A. K., & Chaudhary, U. (2018). Cost Effectiveness Assessment of Different Nepalese Cement Brands for Selected Sites of supermarket. J. Adv. Res Constr. Urban Arch., 3(3), 12-33.
Mishra, A. K., & Jha, A. (2019). Quality Assessment of Sarbottam cement of Nepal. International Journal of Operations Management and Services, 9(1), 1-22. DOI: https://doi.org/10.1504/IJSOM.2013.055556
Mishra, A. K., & Rai, S. (2017). Comparative Performance Assessment of Eco-Friendly Buildings and Conventional Buildings of Kathmandu valley. International Journal of Current Research, 9(12), 62958-62973.
Mishra, A. K., & Shrestha, A. (2017). Assessment of Exit Requirements for Fire Safety of Commercial Buildings, Kathmandu, Nepal. International Journal of Emerging Technologies and Innovative Research, 4(10), 248-255.
Mishra, A. K., Gupta, D., & Aithal, P. S. (2020). Factors Identification and Conformance of Quality of Cement and Coarse Aggregate used at Gautama Buddha Airport Upgrading Component, Nepal. International Journal of Management, Technology, and Social Sciences, 5(2), 187-200. https://doi.org/10.47992/IJMTS.2581.6012.0113 DOI: https://doi.org/10.47992/IJMTS.2581.6012.0113
Mishra, A. K., Sudarsan, J. S., & Nithiyanantham, S. (2022). Feasibility Study on Application of Readymix Concrete in Construction Projects in Nepal. International Journal of Environmental Science and Technology, 19(10), 1-8. https://doi.org/10.1007/s13762-022-04380-9 DOI: https://doi.org/10.1007/s13762-022-04380-9
Mishra, K., Joshi, K. R., & G Badagha, D. (2021). Operational Relation of Cement to Estimate Strength. South Asian Research Journal of Engineering and Technology, 3(1), 1-7. https://doi.org/10.36346/sarjet.2021.v03i01.001 DOI: https://doi.org/10.36346/sarjet.2021.v03i01.001
Ooi, K., Arumugam, V., Teh, P., & Yee-Loong Chong, A. (2008). TQM Practices and its Association with Production Workers. Industrial Management and Data Systems, 108(7), 909-927. https://doi.org/10.1108/02635570810897991 DOI: https://doi.org/10.1108/02635570810897991
Patil, J. R., & P. M. (2015). Quality Management System in Construction Project. Int. Journal of Engineering Reserach and Application, 5(3), 126-130.
Reeves, C. A., & Bednar, D. A. (1994). Defining quality: Alternatives and Implications. Academy of Management Review, 19(3), 419-445. https://doi.org/10.2307/258934 DOI: https://doi.org/10.5465/amr.1994.9412271805
Soetanto, R., Proverbs, D. G., & Holt, G. D. (2001). Achieving Quality Construction Projects Based on Harmonious Working Relationships - Clients' and Architects' Perceptions of Contractor Performance. International Journal of Quality and Reliability Management, 18(5), 528-548. https://doi.org/10.1108/02656710110392836 DOI: https://doi.org/10.1108/02656710110392836
Yung, W. K. C. (1997). The Values of TQM in the Revised ISO 9000 Quality System. International Journal of Operations and Production Management, 17(2), 221-230. https://doi.org/10.1108/01443579710158078 DOI: https://doi.org/10.1108/01443579710158078
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Aashika Pokharel, Itiza Sharma, Bipana Lamichhane
This work is licensed under a Creative Commons Attribution 4.0 International License.
With the licence CC-BY, authors retain the copyright, allowing anyone to download, reuse, re-print, modify, distribute, and/or copy their contribution. The work must be properly attributed to its author.
It is not necessary to ask for further permission from the author or journal board.
This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge.
