THE INFLUENCE OF STRATEGIC RISK MANAGEMENT, CONFLICT MANAGEMENT AND CRISIS MANAGEMENT ON THE MANAGEMENT PERFORMANCE OF NAVY BASE AT RANAI NATUNA WITH ORGANIZATIONAL CITIZENSHIP BEHAVIOR

Rully Riono; S Pantja Djati; Bahtiar Usman

doi:10.29121/granthaalayah.v11.i2.2023.5041

Authors

Rully Riono Faculty of Economics, University Trisakti Jakarta, Indonesia
S Pantja Djati Faculty of Economics, University Trisakti Jakarta, Indonesia
Bahtiar Usman Faculty of Economics, University Trisakti Jakarta, Indonesia

DOI:

https://doi.org/10.29121/granthaalayah.v11.i2.2023.5041

Keywords:

Strategic Risk Management, Management Conflict, Management Crisis, Organizational Citizenship Behavior Management Performance

Abstract [English]

The purpose of this research is to follow up on the increasing escalation of conflict in the South China Sea, the Indonesian National Navy as the main component of the State's defense at sea supported by the readiness of the defense equipment, especially the Unitary Republic of Indonesia, to routinely carry out operations in the Natuna. In order for the Unitary Republic of Indonesia to optimally carry out operations in the Natuna Waters, it must be supported by appropriate maintenance and repair facilities at the Indonesian National Armed Forces base in Natuna. The analytical method is carried out through explanatory research, with the PLS/SEM application. The concepts and problems studied look at the causal relationship, then explain the variables that cause the problems studied. The research sample consisted of 187 leaders and personnel at Lanal Ranai. The results of this research are strategic risk management, conflict management and crisis management that affect management performance. Organizational citizenship behavior influences management performance. Likewise, strategic risk management, conflict management and crisis management have an effect on management performance mediated by organizational citizenship behavior in the Ranai Natuna Naval Base Border Area. Theoretical implications with the existence of strategic risk management, conflict management and crisis management through increasing its dimensions will be able to improve management performance in the Ranai Natuna Naval Base Border Area. so as to increase the trust and loyalty of related parties. Managerial implications that need to be implemented are strategic risk management, conflict management and crisis management which greatly affect management performance.

Downloads

Download data is not yet available.

References

Abdalla, M., Alarabi, L., and Hendawi, A. (2021). Crisis Management Art from the Risks to the Control : A Review of Methods and Directions. In Information (Switzerland). https://doi.org/10.3390/info12010018. DOI: https://doi.org/10.3390/info12010018

Andersen, T. J., Sax, J., and Giannozzi, A. (2021). Conjoint Effects of Interacting Strategy-Making Processes and Lines of Defense Practices in Strategic Risk Management : An Empirical Study. Long Range Planning. https://doi.org/10.1016/j.lrp.2021.102164. DOI: https://doi.org/10.1016/j.lrp.2021.102164

Awan, S. H., Habib, N., Shoaib Akhtar, C., and Naveed, S. (2020). Effectiveness of Performance Management System for Employee Performance Through Engagement. SAGE Open. https://doi.org/10.1177/2158244020969383. DOI: https://doi.org/10.1177/2158244020969383

Barbalho, S. C. M., De Toledo, J. C., and Silva, I. A. Da. (2019). The Effect of Stakeholders’ Satisfaction and Project Management Performance on Transitions in a Project Management Office. IEEE Access. https://doi.org/10.1109/ACCESS.2019.2955446. DOI: https://doi.org/10.1109/ACCESS.2019.2955446

Başoğul, C. (2021). Conflict Management and Teamwork in Workplace from The Perspective of Nurses. Perspectives in Psychiatric Care. https://doi.org/10.1111/ppc.12584. DOI: https://doi.org/10.1111/ppc.12584

Boyd, N. M., and Martin, E. C. (2022). Sense of Community Responsibility at the Forefront of Crisis Management. Administrative Theory and Praxis. https://doi.org/10.1080/10841806.2020.1765288. DOI: https://doi.org/10.1080/10841806.2020.1765288

Cervone, H. F. (2017). Implementing IT Governance: A Primer for Informaticians. Digital Library Perspectives, 33(4), 282–287. https://doi.org/10.1108/DLP-07-2017-0023. DOI: https://doi.org/10.1108/DLP-07-2017-0023

Chen, H. X., Xu, X., and Phillips, P. (2019). Emotional Intelligence and Conflict Management Styles. International Journal of Organizational Analysis. https://doi.org/10.1108/IJOA-11-2017-1272. DOI: https://doi.org/10.1108/IJOA-11-2017-1272

Darwish, S. Z., and Zubari, W. K. (2020). Strategic Risk Management (SRM) : The Future of Desalination in the Gulf Cooperation Council (GCC). Academy of Strategic Management Journal.

Garengo, P., Sardi, A., and Nudurupati, S. S. (2021). Human Resource Management (HRM) In The Performance Measurement and Management (PMM) Domain : A Bibliometric Review. In International Journal of Productivity and Performance Management. https://doi.org/10.1108/IJPPM-04-2020-0177. DOI: https://doi.org/10.1108/IJPPM-04-2020-0177

Hair, J. F., Risher, J. J., Sarstedt, M., and Ringle, C. M. (2019). When to use and How to Report the Results of PLS-SEM. In European Business Review. https://doi.org/10.1108/EBR-11-2018-0203. DOI: https://doi.org/10.1108/EBR-11-2018-0203

Huang, Z., He, J., and Ren, X. (2021). Application of Artificial Intelligence in Enterprise Knowledge Management Performance Evaluation. Knowledge Management Research and Practice. https://doi.org/10.1080/14778238.2020.1850187. DOI: https://doi.org/10.1080/14778238.2020.1850187

Idawati, and Verlinda, D. (2020). Peran Sastra Lisan Dalam Pengenalan Budaya Bangsa Indonesia. Imajeri : Jurnal Pendidikan Bahasa Dan Sastra Indonesia. https://doi.org/10.22236/imajeri.v2i2.5095. DOI: https://doi.org/10.22236/imajeri.v2i2.5095

Kay, A. A., and Skarlicki, D. P. (2020). Cultivating A Conflict-Positive Workplace : How Mindfulness Facilitates Constructive Conflict Management. Organizational Behavior and Human Decision Processes. https://doi.org/10.1016/j.obhdp.2020.02.005. DOI: https://doi.org/10.1016/j.obhdp.2020.02.005

Khan, M. A., Ismail, F. B., Hussain, A., and Alghazali, B. (2020). The Interplay of Leadership Styles, Innovative Work Behavior, Organizational Culture, and Organizational Citizenship Behavior. SAGE Open. https://doi.org/10.1177/2158244019898264. DOI: https://doi.org/10.1177/2158244019898264

Kukanja, M., Planinc, T., and Sikošek, M. (2020). Crisis Management Practices in Tourism Smes During the Covid-19 Pandemic. Organizacija. https://doi.org/10.2478/orga-2020-0023. DOI: https://doi.org/10.2478/orga-2020-0023

Laplume, A., Walker, K., Zhang, Z., and Yu, X. (2021). Incumbent Stakeholder Management Performance and New Entry. Journal of Business Ethics. https://doi.org/10.1007/s10551-020-04629-8. DOI: https://doi.org/10.1007/s10551-020-04629-8

Mikušová, M., and Horváthová, P. (2019). Prepared for a Crisis? Basic Elements of Crisis Management in an Organisation. Economic Research-Ekonomska Istrazivanja. https://doi.org/10.1080/1331677X.2019.1640625. DOI: https://doi.org/10.1080/1331677X.2019.1640625

Neessen, P. C. M., De Jong, J. P., Caniëls, M. C. J., and Vos, B. (2021). Circular Purchasing In Dutch and Belgian Organizations : The Role of Intrapreneurship and Organizational Citizenship Behavior Towards The Environment. Journal of Cleaner Production. https://doi.org/10.1016/j.jclepro.2020.124978. DOI: https://doi.org/10.1016/j.jclepro.2020.124978

Ozdemir, B. (2021). Evolution of Risk Management from Risk Compliance to Strategic Risk Management Part II : The Changing Paradigm for the Risk Executive and Boards of the Canadian Banking and Insurance Sectors. Journal of Risk Management in Financial Institutions.

Ramli, R. P., Lumumba, P., and Burhanuddin. (2021). Sengketa Republik Indonesia – Republik Rakyat Tiongkok Di Perairan Natuna. Hasanuddin Journal of International Affairs. https://doi.org/10.31947/hjirs.v1i1.12737.

Riry, W. A., Baadilla, E., Leatemia, W., and Hattu, V. V. (2021). Perjanjian Kerjasama Internasional Dalam Konstruksi Negara Kesatuan Republik Indonesia. Balobe Law Journal. https://doi.org/10.47268/balobe.v1i1.499. DOI: https://doi.org/10.47268/balobe.v1i1.499

Rispens, S., Jehn, K. A., and Steinel, W. (2021). Conflict Management Style Asymmetry In Short-Term Project Groups. Small Group Research. https://doi.org/10.1177/1046496419894637. DOI: https://doi.org/10.1177/1046496419894637

Tienh, A. L., Setiyono, B., Soemarmi, A., Trihastuti, N., and Setyawanta, L. T. (2021). Efforts in Maintaining Fisheries Potential in the North Natuna Sea: Indonesian Government Policy Against Illegal, Unregulated, and Unreported Fishing Seen from the Global Maritime Fulcrum Perspective. AACL Bioflux. x.