P, S.; B, R. QUALITY BENCHMARKING IN BUSINESS PERFORMANCE USING SURVEYING TECHNIQUE – REVIEW. International Journal of Research -GRANTHAALAYAH, [S. l.], v. 9, n. 8, p. 175–184, 2021. DOI: 10.29121/granthaalayah.v9.i8.2021.4156. Disponível em: https://www.granthaalayahpublication.org/journals/granthaalayah/article/view/4156. Acesso em: 28 mar. 2024.