• Mauna T. B. Maramis Department of Economics, Faculty of Economics and Business Sam Ratulangi University, Indonesia
  • David P. E. Saerang Department of Accounting, Faculty of Economics and Business Sam Ratulangi University, Indonesia
  • Adolfina Department of Management, Faculty of Economic and Business Sam Ratulangi University, Indonesia
  • Victor P. K. Lengkong Department of Management, Faculty of Economic and Business Sam Ratulangi University, Indonesia



Multiple Role Of Woman, Performance, Nursing Medical Personnel, Work Family Conflicts, Work Stress, Organizational Commitment


Motivation/Background: In Indonesia, labor force participation is dominated by men while woman's participation is only half. This study was conducted to examine the dual role conflict of women in health workers in Indonesia. The research was conducted on female nurses at the Provincial Hospital of North Sulawesi Province: Prof. Dr. Kandou Manado

Method: The total number of questionnaires distributed was 200 questionnaires, with the response rate was 60% or 120 respondents. The majority of respondents, are young workers aged 27-36 years, the last education was diploma 3 in nursing, having 3-5 children. To test the hypothesis it was found that a positive and significant relationship between work-family conflict to work stress and organizational commitment to woman's performance in multiple roles was accepted. Another hypothesis relationship tested is rejected.

Results: The results of the study are described in the discussion above which finds various influences and relationships between variables of this study. The dual role of women on performance at work is influenced by various variables.

Conclusions: These results have an impact on hospital organization as well as on future research.


Download data is not yet available.


Anafarta, N. 2010. The Relationship between Work-Family Conflict and Job Satisfaction: A Structural Equation Modeling (SEM) Approach. International Journal of Business and Management, 6(4), 168–177. DOI:

Boles, J. S., Howard, W. G., & Donofrio, H. H. 2001. An Investigation into the Inter-Relationships of Work- Family Conflict, Family-Work Conflict And Work Satisfaction. Journal of Managerial Issues, 13(3), 376–390.

Cao, J., Liu, C., Guandong, W., Zhao, X., & Jiang, Z. 2020. Work–Family Conflict and Job Outcomes for Construction Professionals: The Mediating Role of Affective Organizational Commitment. International Journal of Environmental Research and Public Health, 17(4), 1–24. DOI:

Cornwall, A. 2016. Women’s Empowerment: What Works? Journal of International Development, 28(3), 342–359. DOI:

Frone, M. R., Rusell, M., & Cooper, M. L. 1992. Antecedents and outcomes of work-family conflict: Testing a model of the work-family interface. Journal of Applied Psychology, 77(1), 65–78. DOI:

Frone, M. R., Rusell, M., & Cooper, M. L.1994. Relationship between job and family satisfaction: Causal or noncausal covariation? Journal of Management, 20(3), 565–579. DOI:

Goldin, C. 2006. The Quiet Revolution That Transformed Women’s Employment, Education, and Family. The American Economic Review, 96(2), 1–21. DOI:

Gomes, F. C.2011. Human Resource Management. ANDI.

Greenberg, J., & Baron, R. (2010). Behavior in Organization (10th ed.). Prentice Hall.

Ivancevich, J. M., Konopaske, R., & Matteson, M. T. (2013). Organizational Behavior and Management (10th ed.). McGraw Hill Education.

Kahn, R. L., Wolfe, D. M., Quinn, R. P., Snoek, J. D., & Rosenthal, R. A. 1964. Organizational stress: Studies in role conflict and ambiguity. John Wiley & Sons.

Katadata. 2019. Tingkat Partisipasi Tenaga Kerja Masih Didominasi Laki-laki: Tingkat Partisipasi Angkatan Kerja Menurut Jenis Kelamin (Februari 2018-Februari 2019) [Big Data]. Katadata.Co.Id. masih-


Khuong, M. N., & Yen, V. H. 2016. Investigate the Effects of Job Stress on Employee Job Performance—A Case Study at Dong Xuyen Industrial Zone, Vietnam. International Journal of Trade, Economics and Finance, 7(2), 31–37. DOI:

Malik, M. S., Awan, A. G., & Ain, Q. 2015. Role of Work Family Conflict on Organizational Commitment and Organizational Effectiveness. Arabian Journal of Business and Management Review, 3(1), 115–126. DOI:

Monash University. 2017. Women’s Economic Participation in Indonesia. A study of gender inequality in employment, entrepreneurship, and key enablers for change. Australia Indonesia Partnership for Economic Governance.

Mukanzi, C. M., & Senaji, T. A. 2017. Work–Family Conflict and Employee Commitment: The Moderating Effect of Perceived Managerial Support. SAGE Open, July-September, 1–12. DOI:

Netemeyer, R. G., Maxham, J. G., & Pullig, C. 2005. Conflicts in the Work–Family Interface: Links to Job Stress, Customer Service Employee Performance, and Customer Purchase Intent. Journal of Marketing, 69(2), 130–143. DOI:

Nienhof, A. 1998. The changing lives of Indonesian women; Contained emancipation under pressure. Journal of the Humanities and Social Sciences of Southeast Asia and Oceania, 154(2), 236–254. DOI:

Nohe, C., Michel, A., & Sonntag, K. 2013. Family-work conflict and job performance: A diary study on boundary conditions and mechanisms. Journal of Organizational Behavior, 35(3), 339–357. DOI:

Riana, I. G., Wiagustini, N. L. P., Dwijayanti, K. I., & Rahayana, I. G. 2018. Managing Work Family Conflict and Work Stress through Job Satisfaction and Its Impact on Employee Performance. Jurnal Teknik Industri, 20(2), 127–134. DOI:

Sabil, F., Abu, H., Kasuma, J., & Lizzan, N. 2016. Identifying Work-Family Conflict among Nurses: A Qualitative Study. Conference: BE-Ci. 3rd International Conference on Business and Economics, Selangor, Malaysia.

Sedoughi, Z., Sadeghi, M., Shaharki, S. K., Anari, S. H. S., & Amiresmaili, M. 2016. The relation of work, family, and life quality of nurses working at teaching hospitals of Kerman-Iran. Bali Medical Journal, 5(1), 110–115. DOI:

Sugiyarto, G., Oey-Gardiner, M., & Triaswati, N. 2006. Labor Markets in Indonesia: Key Challenges and Policy Issues. In Labor Markets in Asia (Jesus Felipe, Rana Hasan, pp. 301–366). Palgrave Macmillan. DOI:

Triaryati, N. 2003. Pengaruh Adaptasi Kebijakan Mengenai Work Family Issue Terhadap Absen Dan Turnover (The Effect of Policy Adaptation Regarding Work Family Issue on Absence and Turnover). Journal of Management and Entrepreneurship, 5(1), 85–96.

Vibriyanti, D. 2013. Gender Inequality in Economic Participation: Sakernas Data Analysis 1980-2013. Jurnal Kependudukan Indonesia, 8(1), 1–16.

Wang, X., Liao, J., Xia, D., & Chang, T. 2010. The impact of organizational justice on work performance: Mediating effects of organizational commitment and leader-member exchange. International Journal of Manpower, 31(6), 660–677.

Zain, A. N. D., & Setiawati, T. 2019. Influence of Work Family Conflict and Job Satisfaction on Medical Employee Performance through Organizational Commitment. Review of Integrative Business and Economics Research, 8(1), 1–19.

Zhao, X. R., Qu, H., & Ghiselli, R. 2011. Examining the relationship of work–family conflict to job and life satisfaction: A case of hotel sales managers. International Journal of Hospitality Management, 30(1), 46–54. DOI:




How to Cite

Maramis, M. T. B., Saerang, D. P. E., Adolfina, & Lengkong, V. P. K. (2020). MULTIPLE ROLE OF WOMAN’S PERFORMANCE IN INDONESIA: STUDY ON NURSING MEDICAL PERSONNEL. International Journal of Research -GRANTHAALAYAH, 8(11), 266–276.