INVESTIGATION OF THE EFFECT OF DEMOGRAPHIC CHARACTERISTICS OF DECOMPOSİTİON, DİSPATCH AND DISTRIBUTION EMPLOYEES IN POSTAGE WORKS ON LEVELS OF ORGANIZATIONAL COMMITMENT

Authors

  • Ali Topal

DOI:

https://doi.org/10.29121/granthaalayah.v9.i9.2021.4253

Keywords:

Post, Organization, Demographic Characteristics, Organizational Commitment

Abstract

The aim of the research is to determine the demographic characteristics of the employees who make decomposition, dispatch and distribution in the postal works; is to determine at what level it affects organizational commitment levels. The population of the research consists of 2703 people who make decomposition, dispatch and distribution in postal works in Ankara province. The sample consists of 238 volunteers, 122 of whom are male and 116 are females. Data and information were collected by applying the organizational commitment scale developed by Meyer, Allen, and Smith and the questionnaire with 7 demographic questions in October, November and December 2018, and in January, February and March 2019. There is one main hypothesis and seven sub-hypotheses in the research.

Normality, skewness and kurtosis test, t test from hypothesis tests and ANOVA test from variance analysis techniques were used in the research. As a result of the analyzes applied, it has been seen that the demographic characteristics of the employees who make decomposition, dispatch and distribution in the postal works play an effective role on organizational commitment.

Downloads

Download data is not yet available.

References

Allen, N.J. and Meyer, J.P., (1990). Organizational Commitment: Evidence of Career Stage Effects.Journal of Business Research, 26, 1, pp.1-18. Retrieved from https://doi.org/10.1016/0148-2963(93)90042-N DOI: https://doi.org/10.1016/0148-2963(93)90042-N

Altay, M. (2018). "The Role of Workload and Leader-Member Interaction in the Relationship of Work Life Quality with Job Satisfaction, Organizational Commitment and Intention to Leave", Published PhD Thesis, T.C. Süleyman Demirel University Institute of Social Sciences, Isparta.

Atamer, B.; Cetin, A.S.; Eke, D.; Oruc, S.; Sen, F.; Çilingir, C. & Kayalıgil, S. (2008). "Integrative Organization Improvement in Ptt Ankara Mail Processing Center" Chamber of Mechanical Engineers, Journal of Industrial Engineering, 19(3), p.2.

Ayça, B. (2016). "Investigation of the Effects of Demographic Characteristics on Job Satisfaction and Organizational Commitment and a Study in Hotel Businesses", Published Doctoral Thesis, T.C. Halic University Institute of Social Sciences, Istanbul.

Baysal, A. C. and Paksoy, M. (1999). Meyer Allen Model in the Multidimensional Analysis of Professional and Organizational Commitment. Journal of IU. Faculty of Business Administration, 28, 1, p.7-15.

Boezeman, J. E. & Ellemers, N. (2007). "Volunteering for Charity: Pride, Respect, and the Commitment of Volunteers", Journal of Applied Psychology, 92(3), p.774. Retrieved from https://doi.org/10.1037/0021-9010.92.3.771 DOI: https://doi.org/10.1037/0021-9010.92.3.771

Boylu, Y., Elbeyi, P. & Gucer, E. (2007). "A Study on the Organizational Commitment Levels of Academicians"Research", Journal of Finance Politics & Comments, 44(5), p.8.

Chughtai, A. A. & Zafar, S. (2006). "Antecedents and Consequences of Organizational Commitment Among Pakistani University Teachers", Applied HRM Research, 11, 1, pp.39-64. Retrieved from https://www.researchgate.net/profile/Sohail-Zafar-2/publication/237235826_Antecedents_and_Consequences_of_Organizational_Commitment_Among_Pakistani_University_Teachers/links/56d6cacb08aee73df6c2e48b/Antecedents-and-Consequences-of-Organizational-Commitment-Among-Pakistani-University-Teachers.pdf

Cook, S. (2008). "The Essential Guide to Employee Engagement: Better Business Performance Through Staff Satisfaction", Kogan Page Limited, London.

Demircan, N. & Ceylan, A. (2002). "The Causes and Consequences of the Concept of Organizational Trust", Journal of Celal Bayer University, 10(2), p.3.

Demircioglu, M. A. (2017). "A Study on the Relationship of Employees' Perception of Demographic Characteristics with Organizational Citizenship Behavior and Organizational Commitment; Participation Bank Example", Published Master Thesis, Turkish Aeronautical Association University Social Sciences Institute, Ankara.

Strong, H. (2006). "The Effect of Situational Factors on Organizational Commitment in the Tourism Sector", Anadolu University Press, Eskişehir, p.54.

Ince, M. and Gul, H. (2005). A New Paradigm in Management: Organizational Commitment, Forward Offset, Ankara., pp.42-43.

Hoş, C. & Oksay, A. (2015). "The Relationship between Organizational Commitment and Job Satisfaction in Nurses", Süleyman Demirel University Journal of the Faculty of Economics and Administrative Sciences, 20(4), p.6.

McGee, G. W., & Ford, R. C. (1987). Two (or more?) dimensions of organizational commitment: Reexamination of the affective and continuance commitment scales. Journal of Applied Psychology, 72(4), pp.638-641. Retrieved from https://doi.org/10.1037/0021-9010.72.4.638 DOI: https://doi.org/10.1037/0021-9010.72.4.638

Meyer, P. J. & Allen, J. N. (1991). "A Three-Component Conceptualization of Organizational Commitment", Human Resource Management Review, p.54. Retrieved from https://doi.org/10.1016/1053-4822(91)90011-Z DOI: https://doi.org/10.1016/1053-4822(91)90011-Z

Meyer, P. J.; Allen, J.N. & Smith, A.C. (1993). "Commitment to organizations and occupations: Extension and test of a three-component conceptualization", Journal of Applied Psychology, 78, pp.538-551. Retrieved from https://doi.org/10.1037/0021-9010.78.4.538 DOI: https://doi.org/10.1037/0021-9010.78.4.538

Özevin, M. U. (2016). "Examination of the Relationship Between Leadership Behaviors and Organizational Commitment, Quantitative Practice in an Airline Enterprise), Published Master's Thesis, T.C. Istanbul Arel University Institute of Social Sciences, Istanbul.

Öztürk, F. H. (2009). "The Relationship between Organizational Moral Climate (Organizational Ethics), Organizational Citizenship and Organizational Commitment in School Administrators (The Case of Şişli District)", Published Master Thesis, Boğaziçi University Institute of Social Sciences, İstanbul.

Powell, D. M. and Meyer, J. P. (August 2004). Side-Bet Theory and the Three Component Model of Organizational Commitment.Journal of Vocational Behavior, 65, (1), p.159. Retrieved from https://doi.org/10.1016/S0001-8791(03)00050-2 DOI: https://doi.org/10.1016/S0001-8791(03)00050-2

Porter, W. L.; Steers, M. R.; Mowday, T. R. & Boulian, V. P. (1974). "Organizational commitment, job satisfaction and turnover among psychiatric technicians", Journal of Applied Psychology, 59, pp.603-609. Retrieved from https://doi.org/10.1037/h0037335 DOI: https://doi.org/10.1037/h0037335

PTT, (2018) Post and Telegraph Organization Joint Stock Company (Access) 12 December, Retrieved from (https://www.ptt.gov.tr/Sayfalar/Kurumsal/Hakkimizda.aspx#ptt_tarihce).

Steers, M. R. (1977). "Antecedents and consequences of organizational commitment", Administratis Science Quarterly, 22, pp.46-56. Retrieved from https://doi.org/10.2307/2391745 DOI: https://doi.org/10.2307/2391745

Stevens, M. J.; Beyer, J. M. & Trice, H. M. (1978). "Assessing personal. Role, and Organizational Predictors of Managerial Commitment." Academy of Management Journal, 21, pp.380-396. Retrieved from https://doi.org/10.2307/255721 DOI: https://doi.org/10.2307/255721

Turkmen, F. (2016). "The Effect of Secondary School Administrators' Servant Leadership Behaviors on Teachers' Organizational Commitment (Sinop Province Example)", Published Master's Thesis, Ondokuz Mayıs University Institute of Educational Sciences, Samsun. Retrieved from https://doi.org/10.11114/jets.v5i12.2713 DOI: https://doi.org/10.11114/jets.v5i12.2713

Yasbay, H. (2011). "The Relationship between Demographic Characteristics and Organizational Commitment", Published Master's Thesis T.C. Dokuz Eylul University Institute of Social Sciences, Izmir.

Yazıcıoğlu, İ., & Topaloğlu, I. G. (2009). "Organizational Justice and Loyalty Relationship: An Application in Hospitality Businesses", Journal of Business Studies, 1(1), p.3-16.

Zeynel, E. (2014). "A Research on the Relationships Between Professional Motivation, Job Satisfaction and Organizational Commitment for Academicians", Published Doctoral Thesis, Süleyman Demirel University, Institute of Social Sciences, Isparta

Downloads

Published

2021-09-30

How to Cite

Topal, A. (2021). INVESTIGATION OF THE EFFECT OF DEMOGRAPHIC CHARACTERISTICS OF DECOMPOSİTİON, DİSPATCH AND DISTRIBUTION EMPLOYEES IN POSTAGE WORKS ON LEVELS OF ORGANIZATIONAL COMMITMENT. International Journal of Research -GRANTHAALAYAH, 9(9), 117–132. https://doi.org/10.29121/granthaalayah.v9.i9.2021.4253