Swami, D., S. Chakraborty, and M. Sinha Swami. “ASSESSING BUSINESS PROCESS RE-ENGINEERING IN PUBLIC SECTOR BANKS THROUGH AN ANALYSIS OF ATM TRANSACTIONS”. International Journal of Research -GRANTHAALAYAH, vol. 4, no. 12, Dec. 2016, pp. 72-78, doi:10.29121/granthaalayah.v4.i12.2016.2394.