N. Iyengar and P. Shakdwipee, “IMPACT OF DEMOGRAPHIC FACTORS GENDER AND NUMBER OF YEARS OF ERP POST IMPLEMENTATION OPERATIONS ON USER PRODUCTIVITY: AN EMPIRICAL STUDY IN HIGHER EDUCATION SETTINGS, IN INDIAN CONTEXT”, Int. J. Res. Granthaalayah, vol. 7, no. 11, pp. 106–113, Nov. 2019.