H. JOSIAH; PREM, B. ASSESSMENT OF LIFE INSURANCE SERVICE QUALITY DIMENSIONS AND CUSTOMER SATISFACTION THROUGH THE SERVPERF MODEL. International Journal of Research -GRANTHAALAYAH, [S. l.], v. 10, n. 12, p. 82–89, 2023. DOI: 10.29121/granthaalayah.v10.i12.2022.4964. Disponível em: https://www.granthaalayahpublication.org/journals/granthaalayah/article/view/4964. Acesso em: 23 may. 2024.