ONURLU, Özlen; KARATAŞ, S. THE RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND INTERNAL SERVICE QUALITY FROM AN INTERNAL MARKETING PERSPECTIVE AND AN APPLICATION IN THE BANKING SECTOR. International Journal of Research -GRANTHAALAYAH, [S. l.], v. 4, n. 2, p. 159–178, 2016. DOI: 10.29121/granthaalayah.v4.i2.2016.2826. Disponível em: https://www.granthaalayahpublication.org/journals/granthaalayah/article/view/IJRG16_A02_86. Acesso em: 28 apr. 2024.