IZQUIERDO, G. V.; FABISIAK, M. J.; NAVA, C. A. GOVERNMENT QUALITY; PROFESSIONALIZE THE SERVICE. International Journal of Research -GRANTHAALAYAH, [S. l.], v. 5, n. 4, p. 369–379, 2017. DOI: 10.29121/granthaalayah.v5.i4.2017.1831. Disponível em: https://www.granthaalayahpublication.org/journals/granthaalayah/article/view/IJRG17_A03_122. Acesso em: 1 may. 2024.