PANORAMA, M. PUBLIC SATISFACTION MEASUREMENT SYSTEM ON PUBLIC SECTOR ORGANIZATION IN PALEMBANG CITY . International Journal of Engineering Technologies and Management Research, [S. l.], v. 5, n. 2, p. 46–56, 2018. DOI: 10.29121/ijetmr.v5.i2.2018.145. Disponível em: https://www.granthaalayahpublication.org/ijetmr-ojms/ijetmr/article/view/05_IJETMR18_A02_245. Acesso em: 28 mar. 2024.