Mahajan, Jiya, and Jyoti Sah. “THE ROLE OF CUSTOMER SATISFACTION IN RETAINING INDUSTRIAL CLIENTS IN STEEL INDUSTRY”. International Journal of Engineering Technologies and Management Research 12, no. 3 (March 31, 2025): 32–41. Accessed January 21, 2026. https://granthaalayahpublication.org/ijetmr-ojms/ijetmr/article/view/1699.