MAHAJAN, J.; SAH, J. THE ROLE OF CUSTOMER SATISFACTION IN RETAINING INDUSTRIAL CLIENTS IN STEEL INDUSTRY. International Journal of Engineering Technologies and Management Research, [S. l.], v. 12, n. 3, p. 32–41, 2025. DOI: 10.29121/ijetmr.v12.i3.2025.1699. Disponível em: https://www.granthaalayahpublication.org/ijetmr-ojms/ijetmr/article/view/1699. Acesso em: 1 dec. 2025.