Mohasin, Khadija, and Pravin Mane. “BEYOND AUTOMATION: AI AS A STRATEGIC PARTNER IN TALENT DEVELOPMENT FOR KPO/BPO/ITES SECTOR”. ShodhKosh: Journal of Visual and Performing Arts 5, no. 2 (December 31, 2024): 711–720. Accessed October 1, 2025. https://www.granthaalayahpublication.org/Arts-Journal/ShodhKosh/article/view/6455.