Gurupanch, H. D., and C. A. Dixit. “EVALUATING THE IMPACT OF SERVICE OFFERINGS ON CUSTOMER SATISFACTION IN SUPERMARKETS: A STUDY OF NAGPUR CITY”. ShodhKosh: Journal of Visual and Performing Arts, vol. 5, no. 7, July 2023, pp. 791–796, doi:10.29121/shodhkosh.v5.i7.2024.4483.