PHATAK, S.; G., G. JOB SATISFACTION IN BANKING: THE MEDIATING ROLE OF EMPATHY IN EMPLOYEE ENGAGEMENT. ShodhKosh: Journal of Visual and Performing Arts, [S. l.], v. 5, n. 3, p. 1352–1363, 2023. DOI: 10.29121/shodhkosh.v5.i3.2024.4460. Disponível em: https://www.granthaalayahpublication.org/Arts-Journal/ShodhKosh/article/view/4460. Acesso em: 20 may. 2025.