MOHASIN, K.; MANE, P. BEYOND AUTOMATION: AI AS A STRATEGIC PARTNER IN TALENT DEVELOPMENT FOR KPO/BPO/ITES SECTOR. ShodhKosh: Journal of Visual and Performing Arts, [S. l.], v. 5, n. 2, p. 711–720, 2024. DOI: 10.29121/shodhkosh.v5.i2.2024.6455. Disponível em: https://www.granthaalayahpublication.org/Arts-Journal/ShodhKosh/article/view/6455. Acesso em: 1 oct. 2025.