KHANNA, B. AN EMPIRICAL EVALUATION OF CUSTOMER PERCEPTIONS ON COMPLAINT REDRESSAL MECHANISMS ACROSS DEMOGRAPHIC SEGMENTS IN THE BANKING SECTOR. ShodhKosh: Journal of Visual and Performing Arts, [S. l.], v. 5, n. 5, p. 1562–1569, 2024. DOI: 10.29121/shodhkosh.v5.i5.2024.5727. Disponível em: https://www.granthaalayahpublication.org/Arts-Journal/ShodhKosh/article/view/5727. Acesso em: 21 sep. 2025.