VERMA, N.; GUPTA, N. ROLE OF CRM IN CUSTOMER SATISFACTION IN PUBLIC AND PRIVATE SECTOR BANKS WITH SPECIAL REFERENCE TO UTTAR PRADESH. ShodhKosh: Journal of Visual and Performing Arts, [S. l.], v. 5, n. 5, p. 670–673, 2024. DOI: 10.29121/shodhkosh.v5.i5.2024.4363. Disponível em: https://www.granthaalayahpublication.org/Arts-Journal/ShodhKosh/article/view/4363. Acesso em: 21 sep. 2025.