N., S.; G., Y.; P., M. G.; K., H. P.; A., K. A STUDY ON INFLUENCE OF SERVICE QUALITY DIMENSIONS ON CUSTOMER LOYALTY WITH SPECIAL REFERENCE TO RETAIL BANKS IN CHENNAI. ShodhKosh: Journal of Visual and Performing Arts, [S. l.], v. 5, n. 3, p. 760–767, 2024. DOI: 10.29121/shodhkosh.v5.i3.2024.3069. Disponível em: https://www.granthaalayahpublication.org/Arts-Journal/ShodhKosh/article/view/3069. Acesso em: 14 sep. 2025.