V, N.; S., M. RECENT TRENDS OF CRM PRACTICES IN NATIONALISED BANKS WITH SPECIAL REFERENCE TO COIMBATORE CITY. ShodhKosh: Journal of Visual and Performing Arts, [S. l.], v. 5, n. 2, p. 469–482, 2024. DOI: 10.29121/shodhkosh.v5.i2.2024.2346. Disponível em: https://www.granthaalayahpublication.org/Arts-Journal/ShodhKosh/article/view/2346. Acesso em: 16 oct. 2025.