A STUDY TO EXPLORE THE CAUSES AND IMPACT OF STRESS AMONGST THE PUBLIC SECTOR BANK EMPLOYEES
DOI:
https://doi.org/10.29121/shodhkosh.v5.i1.2024.5231Keywords:
Bank, Employee, Stress, Public sector, ManagementAbstract [English]
Employees of public sector banks in Haryana, India, are the target of this study, which seeks to understand both the origins and consequences of stress in this demographic. Using an exploratory and descriptive mixed-methods research strategy, this study aims to identify stress patterns, identify workplace characteristics that contribute to stress, and analyze the effects of stress on employee health and organizational performance. 125 workers from several public sector banks in the area made up the research's representative sample. A researcher-administered structured questionnaire with both open-ended and Likert-scale items was used to collect data. This was done to guarantee that the responses were clear and accurate. To supplement and enhance the analysis, a large amount of secondary data was culled from scholarly journals, books, government publications, official bank websites, and previous research studies. High workload, unclear roles, lack of management assistance, and pressure to fulfill targets are major sources of stress for bank staff, according to the study. Reduced job satisfaction, worsening health, decreased productivity, and increased absenteeism are all symptoms of stress. At the end of the study, the authors address the critical requirement of immediate, organization- and person-level actions to reduce stress and foster a stronger, healthier banking workforce. The findings of this study offer important new information for the discussion of workplace health and lay the groundwork for actionable policy suggestions for the public banking sector.
References
Ali, S., & Farooqi, Y. A. (2014). Effect of work overload on job satisfaction, effect of job satisfaction on employee performance and employee engagement (A case of public sector university of Gujranwala Division). International Journal of Multidisciplinary Science and Engineering, 5(8), 23–30.
Awan, K. Z., & Jamil, F. (2012). A comparative analysis: Differences in overall job stress level of permanent employees in private and public sector banks. International Journal of Economics and Management Science, 1(10), 45–58.
Ayyappan, M., & Sakthivadivel, M. (2013). The impacts of occupational stress of selected banking sector employees in Tamil Nadu. International Journal of Finance & Banking Studies (IJEBS), 2(2), 100–108. DOI: https://doi.org/10.20525/ijfbs.v2i2.149
Bano, B., & Jha, R. K. (2012). Organizational role stress among public and private sector employees: A comparative study. The Lahore Journal of Business, 1(1), 23–36. DOI: https://doi.org/10.35536/ljb.2012.v1.i1.a2
Bashir, U., & Ramay, M. I. (2010). Impact of stress on employees’ job performance: A study on banking sector of Pakistan. International Journal of Marketing Studies, 2(1), 122–126. DOI: https://doi.org/10.5539/ijms.v2n1p122
Deshmukh, P. (2017). Job stress among the executive in banking sector. International Research Journal of Multidisciplinary Studies, 3(11), 1–7.
Dhankar, S. (2015). Occupational stress in banking sector. International Journal of Applied Research, 1(8), 132–135.
Iroudayanadane, A. E. A. R., & Julius, S. (2015). A comparative analysis of occupational stress among the employees working in public and private sector banks in Karaikal District of Union Territory of Puducherry, India. International Journal of Research, 3(9), 10292–10316.
Issac, R., & Krishnaveni, V. (2018). An analysis of the bank employees’ domains of occupational stress with reference to Kottayam District, Kerala. International Journal of Engineering and Technology (UAE), 7(3), 164–167. DOI: https://doi.org/10.14419/ijet.v7i3.6.14962
Le Fevre, M., Matheny, J., & Kolt, G. (2003). Eustress, distress, and interpretation in occupational stress. Journal of Managerial Psychology, 18(7), 726–744. DOI: https://doi.org/10.1108/02683940310502412
Mageswari, S., & Prabhu, P. (2014). Occupational stress – A study with reference to selected bank employees in Chennai region. IOSR Journal of Business and Management, 16(5), 115–125. DOI: https://doi.org/10.9790/487X-1652115125
Michailidis, M., & Georgiou, Y. (2005). Employee occupational stress in banking. Work, 24(2), 123–137. DOI: https://doi.org/10.3233/WOR-2005-00410
Rizvi, K., & Alam, S. (2012). Psychological well-being among bank employees. Journal of the Indian Academy of Applied Psychology, 38(2), 242–247.
Sathyanarayana, K. S., & Maran, K. (2011). Job stress of employees. International Journal of Management (IJM), 2(2), 93–102.
Ugoji, E., & Isele, G. (2009). Stress management and corporate governance in Nigerian organisations. European Journal of Scientific Research, 27(3), 472–478.
Van Knippenberg, D., Van Dick, R., & Tavares, S. (2007). Social identity and social exchange: Identification, support, and withdrawal from the job. Journal of Applied Social Psychology, 37(3), 457–477. DOI: https://doi.org/10.1111/j.1559-1816.2007.00168.x
Yaqoob, J., Dada, K., Adeagbo, A., Ilori, A., Olaniyi, B., & Ilori, G. (2022). Work stress management and employee’s retention: A study of Guaranty Trust Bank. OYSCATECH Journal of Management, Economics & Communication Studies (OYSCATECH-JMECS), 1(1), 118–124.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Gajinder Kumar, Dr Geetanjali
This work is licensed under a Creative Commons Attribution 4.0 International License.
With the licence CC-BY, authors retain the copyright, allowing anyone to download, reuse, re-print, modify, distribute, and/or copy their contribution. The work must be properly attributed to its author.
It is not necessary to ask for further permission from the author or journal board.
This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge.
