CLOUD COMPUTING & ELECTRONIC GOVERNANCE: FUTURE PROSPECTS, OPPORTUNITIES & CHALLENGES IN INDIA

Authors

  • Owais Charag Assistant Professor, Business Administration, University of Kashmir, University of Kashmir, Srinagar, India
  • Irshad Ahmad Malik Assistant Professor, Department of Management Studies, University of Kashmir, Srinagar, India

DOI:

https://doi.org/10.29121/shodhkosh.v2.i2.2021.3255

Keywords:

Electronic Government, Cloud Computing, Service Infrastructure, Service Delivery, Interactive Platforms and Development

Abstract [English]

The e-governance is about the new way in which public sector organizations might have to transform themselves, because of the positive impact of information communication technology on government functioning and deliverance, whereas platform independent, location independent and technology independent cloud computing has opened new frontiers of modern information communication technology, which is robust and agile. It is evaluated that the new information technology mandates will create change within government organizations, agencies and departments increasingly and thereof develop newer platform for transactions with the citizen. The precursory measures being developed are mainly about how government will deliver services to the citizen, not how to bring the citizen into the democratic or decision-making process. The present research focuses on evaluating electronic governance as new aspect of governance and strengthening of platform by using cloud computing.

References

Akbar A (2004). Automating Government with e-Governance; Linux J. www.linuxjournal.com/article/7591 Accessed (September 15, 2020).

Allen, A.B. Juilet, L,,Paquet, G. and Roy (2011) e – Governance and Government Online in Canada : partnerships, people and Prospects, Government Information Quarterly 18,93 – 104 Proposal for a World bank Group Visions and Strategy, Washington D.C, DOI: https://doi.org/10.1016/S0740-624X(01)00063-6

Almunawar MN, Low KCP, Rahman HM, Mohiddin F (2012) From e-government to e-governance: winning people’s trust. In: Manoharan A, Holzer M (eds) E-Governance and Civic Engagement: Factors and Determinants of E-Democracy. ICI Global, Hersey. DOI: https://doi.org/10.4018/978-1-61350-083-5.ch030

Armbrust, M., Fox, A., Griffith, R., Joseph, A., Katz, R., Konwinski, A., Lee, G., Patterson, D., Rabkin, A., Stoica, I. and Zaharia, M. (2009) Above the Clouds: A Berkeley View of Cloud Computing. UC Berkeley Reliable Adaptive Distributed (RAD) Systems Laboratory, Berkeley. www.eecs.berkeley.edu/Pubs/TechRpts/2009/EECS-2009-28.pdf

Backus 2001 Public Organization Review Volume 7, Number 3, 195-208, DOI: 10.1007/s11115-007-0031-6 DOI: https://doi.org/10.1007/s11115-007-0031-6

Backus M (2001). E-Governance and Developing Countries; Research Report No. 3, April 2001.

Basu, M. 200). Leader Honors Heritage, while Hailing Technology as key to Prosperity. The Atlanta Journal-Constitution, November 30, p. 2C. In Mahmood, R. 2004. Can Information and Communication Technology Help Reduce Corruption? How So and Why Not: Two Case Studies from South Asia, Perspectives on Global Development and Technology, Volume 3 (3), Koninklijke Brill NV, Leiden. 347-373. Accessed 18 February 2005 from: <http://ingenta.com>

Becker, T. (2001). Rating the Impact of New Technologies on Democracy. Communicationof the ACM, 44(1). DOI: https://doi.org/10.1145/357489.357503

Bedi, K., Singh, P.J. & Srivastava, S. (2001), Government@net: New Governance Opportunities for India, New Delhi: Sage Publications.

Bhatnagar S (2004) E-government: From vision to implementation - a practical guide with case studies. Sage Publications, New Delhi. http://www.gartner.com/newsroom/id/1971515

Bhatnagar, S. 2003. Administrative Corruption: How Does E-Governance Help – on E-Governance Solutions. Accessed 15 September 2005 from: <http://www.apdip.net/documents /WhitePaper>.

Bhatnagar, S. 2003. Administrative Corruption: How Does E-Governance Help – on E-Governance Solutions. Accessed 15 September 2005 from: <http://www.apdip.net/documents /WhitePaper>.

Bhatnagar, S. 2005 b. A Framework for ICT Use to Combat Administrative Corruption, Presentation Delivered At Anti Corruption Thematic Groups One-Day Clinic On Building ICT Applications for Combating Administrative Corruption-Held on 21 April 2005. Accessed 30 August 2020 from: Error! Hyperlink reference not valid.

Bhatnagar, S. 2005a. Reducing Corruption in Service Delivery to Citizens, Presentation Delivered at Anti Corruption Thematic

Bhatnagar, S. and Chawla, R. 2001. Bhoomi: Online delivery of land titles in Karnataka. Accessed 30 September 2005 from: <http://www1.worldbank.org/publicsector/egov /bhoomi_cs.htm>.

Bowankar, M.C. 2004. The Status of e-Governance in Maharashtra: An Exploratory Study, Ashwattha, Vol 4 (2), April-June 2004. Accessed https://dx.doi.org/10.29121/shodhkosh.v2.i2.2021.3255

Brewer, Gene A., Bruce J. Neubauer, and Karin Ceiselhart. 2006. Designing and implementing e-government systems: Critical implications for public administration and democracy. Administration & Society 38:472–99. DOI: https://doi.org/10.1177/0095399706290638

Brown, M. M., & Brudney, J. L. (2001). Achieving advanced electronic government services: An examination of obstacles and implications from an international perspective. Paper presented at the National Public Management Research Conference, Bloomington, IN, October.

Budhiraja, R. 2003. Electronic Governance – A Key Issue in the 21st Century, Additional Director, Electronic Governance Division, Ministry of Information Technology, Government of India. Accessed 2 September 2005 from: <http://www.mit.gov.in /eg/article2.htm>.

Budhiraja, R., and Sachdeva, S. “eReadiness Assessment”. Conference Proceedings. International Conference on Building Effective eGovernance, (2002), Chandigarh, India.

Budhiraja, Renu (2001) ‘Electronic Governance — A Key Issue in the 21st Century’, Ministry of Information Technology, India. [http://egov.mit.gov.in]

Charag and Mufeed (2013), Developmental Role of Electronic Governance Initiatives in India – A Case Study: International Journal of Computing and Business Research (IJCBR), ISSN (Online): 2229-6166, Volume 4 Issue 2May 2013.

Choudrie J. and Dwivedi Y.K. 2005a. “Investigating the Research Approaches for examining the Technology Adoption in the Household, Journal of Research Practice, 1 (1).

Cisar, O. 2003. Strategies for Using Information Technologies for Curbing Public-Sector Corruption: The Case of the Czech Republic (CR). Budapest: Open Society Institute.

Coleman, S. and Gøtze, J. (2001). Bowling Together: Online Public Engagement in Policy Deliberation. London: Hansard Society.

Cooper, T. L. (1979). The Hidden Price Tag. American Journal of Public Health, 69(4), pp. 368-374. DOI: https://doi.org/10.2105/AJPH.69.4.368

Cornford T and Smithson S. 1996. ‘Project Research in Information Systems: A Student’s Guide’. Macmillan Press Ltd, London. DOI: https://doi.org/10.1007/978-1-349-13863-0

Council of Europe, http://www.coe.int/T/E/Com/Files/Themes/e-voting/definition.asp (2002), Accessed (July 18, 2020).

Coursey, D. and Norris, D. F. (2008). Models of E-Government: Are They Correct? An Empirical Assessment. Public Administration Review, 68(3), pp. 523-536. DOI: https://doi.org/10.1111/j.1540-6210.2008.00888.x

Dada, D. “eReadiness for Developing Countries: Moving the Focus from the Environment to the Users”. The Electronic Journal on Information Systems in Developing Countries (EJISDC) (27:6), (2006), pp. 1-14. DOI: https://doi.org/10.1002/j.1681-4835.2006.tb00183.x

Dada, D. “The failure of eGovernment in Developing Countries: A Literature Review”. The Electronic Journal on Information Systems in Developing Countries (EJISDC) (26:7), (2007), pp. 1-10. DOI: https://doi.org/10.1002/j.1681-4835.2006.tb00176.x

Danfulani J (2013). E-Governance: A weapon for the fight against corruption in Nigeria. On-line publication accessed from www.saharareporters.com. Accessed (June 10, 2020).

Davis, R. (1999). The Web of Politics: The Internet's Impact on the American Political System. New York: Oxford University Press. DOI: https://doi.org/10.1093/oso/9780195114843.001.0001

Dawes S (2008). The Evolution and Continuing Challenges of E-Governance; Public Administration Review, Special Issue DOI: https://doi.org/10.1111/j.1540-6210.2008.00981.x

Duffy, Daintry. (2000). “Q&A: Balancing the Role of E-Government, Interview with Mike Hernon, Vice President of E-Government for New York City-based GovWorks” CNN, Retrieved on 11/13/2020 at [http://www.cnn.com/2000/TECH/computing/11/13/qna.egov.idg/].

Fang, Z. (2002) E-Government in Digital Era: Concept, Practice and Development, International Journal of the Computer, 10, 2, 1-22

Fountain, J. (2001) Trends Building the Virtual State : Information technology and Institutional Change, Washington DC :Brookings Institution

Fraga, E. (2002) Trends in e-Government How to Plan, Design, Secure, and Measure e-Government, Government Management Information Sciences (GMIS) Conference, Santa Fe, New Mexico.

Fraga, E. (2002) Trends in e-Government How to Plan, Design, Secure, and Measure e-Government, Government Management Information Sciences (GMIS) Conference, Santa Fe, New Mexico.

Gage, J. 2002. Some thoughts on How ICTs Could Really Change the World. In The Global Information Technology Report 2001-2002: Readiness for the Networked World, Center for International Development, Harvard University.

Gartners (2000) four phases of e-government model, www.gartner.com/DisplayDocument?id=317292 Accessed (July 11, 2020).

Gartners (2000) four phases of e-government model, www.gartner.com/DisplayDocument?id=317292 Accessed (July 11, 2020).

Gasco, M.2003. New Technologies and Institutional change in Public Administration. Social Science Computer Review, Vol. 21(1), pp. 6-14. DOI: https://doi.org/10.1177/0894439302238967

Global Business Dialogue on Electronic Commerce, GBDE.org (2000), Available at: http://www.gbd-e.org/ig/egov/eGov_Recommendation_Sep01.pdf Accessed (19 January 2020)

Grant, G., and Chau, D. “Developing a Generic Framework for eGovernment”. Journal of Global Information Management (13:1), (2005), pp. 1-30. DOI: https://doi.org/10.4018/jgim.2005010101

Grönlund, Å “Managing Electronic Services - A Public Sector Perspective”, (2000), Springer London, Practitioners Series. DOI: https://doi.org/10.1007/978-1-4471-0511-4

Hashemi S,Monfaredi K, Masdari M (2013) Using Cloud Computing for E-Government: Challenges and Benefits. World Academy of Science, Engineering and Technology, International Journal of Computer, Information Science and Engineering 7: 447-454. http://www.idc.com/getdoc.jsp?containerId=prUS24218513

Heeks, R 1999. Reinventing Government in the Information Age, Pp. 9-21 In.ReinventingGovernment in the Information Age, edited by Richard Heeks. London: Routledge In Mahmood, R. 2004. Can Information and Communication Technology Help Reduce Corruption? How So and Why Not: Two Case Studies from South Asia. Perspectives on Global Development and Technology, 3(3), Koninklijke Brill NV, Leiden, 347-373, Accessed 18 September 2005 from: <http://ingenta.com>.

Heeks, R. “Building E-Governance for Development: a Framework for National Donor Action”. eGovernment Working Paper, No 12. IDPM, (2001), University of Manchester, UK. DOI: https://doi.org/10.2139/ssrn.3540057

Heeks, R. “Understanding and Measuring eGovernment: International Benchmarking Studies”. Paper prepared for UNDESA workshop eParticipation and eGovernment: Understanding the Present and Creating the Future, Budapest, Hungary, 27-28 July 2006.

Jain V.K. and Ramani A.K. 2005. Concepts and Applications of E-governance: Illustrations through Some Case Studies, Journal of the Eighth National Conference on e-Governance. P. 65. Accessed 21 April 2020 from: <http://search.netscape.com/ns/boomframe.jsp?query=journal+articles+on+egovernance+

Jansen, A. (2005). “Assessing eGovernment Progress – Why and What”. Retrieved September 2020 from www.afin.uio.no/forskning/notater/7_05.pdf

Kalam, (2003), Inaugural address at IIT Delhi during International Conference on e-Governance.

Kellogg, W. A. and Mathur, A. (2003). Environmental Justice and Information Technologies: Overcoming the Information Access Paradox in Urban Communities. Public Administration Review, 63(5), pp. 573-585. DOI: https://doi.org/10.1111/1540-6210.00321

Keohane, R. O. and Nye, J. S. Introduction, In Nye, J. S. and Donahue, J.D. (editors), Governance in a Globalization World. Washington, D.C.: Brookings Institution Press. 2000.

Kim W, Kim SD, Lee E, Lee S (2009) Adoption issues for cloud computing. WAS ’09 Proceedings of the 11th International Conference on Information Integration and Web-based Applications &Services.ACM, Kuala Lumpur. DOI: https://doi.org/10.1145/1806338.1806341

Klitgaard, R. 1988. Controlling Corruption. In A.W. Goudie & D, Stasavage. 1997. Corruption: The Issues. OECD Development Centre. Working Paper No. 122.

Krishnaswamy, G. “E-Services in Government: Why we Need Strategies for Capacity Building and Capacity Utilization?”. Internet and Information Technology in Modern Organizations: Challenges & Answers (IBIMA 2005).

Kroukamp,H. 2005. E-governance in South Africa: are we coping. Acta Academia, 37(2): 52-69.

La Porte, Todd M., Chris C. Demchak, and Martin de Jong. 2002. Democracy and bureaucracy in the age of the web. Administration & Society 34:411–46. DOI: https://doi.org/10.1177/0095399702034004004

Leitner,C (2003), E-Government in Europe: The State of Affairs , Maastricht.

Levander, M. 2000. By Its Bootstraps, The Governor of an Agrarian Indian State Aims to Lift His People Out of Poverty Through Technological Improvements, Bill Gates Has Already Signed On, The Wall Street Journal, September 25, p. R16. In

Luyt, B. “Defining the Digital Divide: The Role of eReadiness Indicators”. Aslib Proceedings: New Information Perspectives (58:4), (2006), pp. 276-291. DOI: https://doi.org/10.1108/00012530610687669

Mahmood, R. 2004. Can Information and Communication Technology Help Reduce Corruption? How So and Why Not: Two Case Studies from South Asia, Perspectives on Global Development and Technology, Vol. 3(3), pp. 347-373.v

Mahmood, R. 2004. Can Information and Communication Technology Help Reduce Corruption? How So and Why Not: Two Case Studies from South Asia, Perspectives on Global Development and Technology, 3 (3), Koninklijke Brill NV, Leiden, 347- 373, 2004. Accessed 18 august 2005 from:<http://ingenta.com>. DOI: https://doi.org/10.1163/1569150042442539

Means (Eds.), E-Government (2001). The Pricewaterhouse-Coopers endowment for the business of government (pp. 9−43). Oxford: Rowman & Littlefield Publishers, Inc.

Mohammad Nabil Almunawar 2015, Benefits and Issues of Cloud Computing for E-Government,Volume 3 • Issue 1 Review of Public Administration and Management ISSN: 2315-7844 RPAM an open access DOI: https://doi.org/10.4172/2315-7844.1000e105

Moon, M.J. 2002. The evolution of e-government among municipalities: rhetoric or reality?, Public Administration Review, Vol. 62, pp.424–433.

Moon, M.J. 2002. The evolution of e-government among municipalities: rhetoric or reality?, Public Administration Review, Vol. 62, pp.424–433. DOI: https://doi.org/10.1111/0033-3352.00196

NeGP website. "Approval Details of NeGP". NeGP Website. Retrieved 17 July 2021.Second Administrative Reforms Commission Preface to the Report

Norris, D. F. and Moon, M. J. (2005). Advancing E-Government at the Grassroots: Tortoise or Hare? Public Administration Review, 65(1), pp. 64-75.

Norris, Donald F., and M. Jae Moon. 2005. Advancing e-government at the grassroots: Tortoise or hare? Public Administration Review 65:64–75. DOI: https://doi.org/10.1111/j.1540-6210.2005.00431.x

Norris, Pippa (2001) Digital Divide? Civic Engagement, Information Poverty. DOI: https://doi.org/10.1017/CBO9781139164887

Nour, M., AbdelRahman, A., FadlAllah, A. “A Context- Based Integrative Framework for eGovernment Initiatives”. Government Information Quarterly (25), (2008), pp. 448- 461. DOI: https://doi.org/10.1016/j.giq.2007.02.004

Okot-Uma, R.W. (2000), Electronic Governance: Re-Inventing Good Governance, London: Commonwealth Secretariat

Organization for Economic Cooperation and Development (2003). The e-Government imperative (pp. 1–199).

Prahalad, C.K. 2005. The Fortune of the Bottom of The Pyramid. Eradicating Poverty Through Profits. Wharton School Publishing, United States of America.

Raghuveer P. 2005. E-Seva : A Citizen’s Right to Convenience and Comfort, Journal of Eighth National Conference on e- Governance, India, pp 61.

Reinermann, H. “Electronic Governance and Electronic Government: Do Politicians and the Internet Need Each Other?”. Uporabna informatika (9:1), (2001), pp. 5-11.

Rose-Ackerman. S. 1978. Corruption: A Study in Political Economy. Academic Press, New York. DOI: https://doi.org/10.1016/B978-0-12-596350-3.50005-3

Schubert, L., Jefferey, K. and Neidecker-Lutz, B. (2010) The Future of Cloud Computing: Opportunities for European Cloud Computing beyond 2010, Public Version 1.0.

Sharma, S & Gupta, J. (2003). Building Blocks of an E-government-A Framework. Journal of Electronic Commerce in Organizations, 1(4), 1-15. DOI: https://doi.org/10.4018/jeco.2003100103

Skoch. 2004. Skoch e-Governance Report Card 2004, From Governance to e-Governance. Accessed 30 September 2020 from:.

Stowers, G. N. L. (2004). “Measuring the Performance of eGovernment”. IBM Centre for the Business of eGovernment. Retrieved March 2020 from http://www.businessofgovernment.org/pdfs/8493_Stowers_ Report.pdf

Subashini S, Kavitha V (2011) A survey on security issues in service delivery models of cloud computing. Journal of Network and Computer Applications 34: 1-11. DOI: https://doi.org/10.1016/j.jnca.2010.07.006

T. Almarabeh et al.2016, Cloud Computing of E-Government, Communications and Network, 2016, 8, 1-8 Published Online February 2016 in SciRes. http://www.scirp.org/journal/cn http://dx.doi.org/10.4236/cn.2016.81001 DOI: https://doi.org/10.4236/cn.2016.81001

Tangkitvanich, S. 2003. Designing E-government Services to Combat Corruption in Developing Countries. The ASEM Conference on Globalisation and ICT. 10–12 March

Tapscott, D (1996) The Digital Economy, New York : Mc Graw Hill

Tapscott, D. and Caston,A. (1993) Padadigm Shift : The new Promises of Information technology , MC, Graw Hill : New York.

Thomas, J. C. and Streib, G. (2003). The New Face of Government: Citizen-Initiated Contacts in the Era of E-Government. Journal of Public Administration Research and Theory, 13(1), pp. 83-102. DOI: https://doi.org/10.1093/jpart/mug010

Thomas, J. C. and Streib, G. (2005). E-democracy, E-commerce, and E-research: Examining the Electronic Ties Between Citizens and Governments. Administration and Society, 37(3), pp. 259-279. DOI: https://doi.org/10.1177/0095399704273212

Tlagadi, P. 2007. E-governance for improved service delivery. Paper delivered at the Free State SMS Conference, Bloemfontein, RSA, 30August2007. [Online]. Available: http://www.fs.gov.za/INFORMATION/Events/2007/Premier/SMS%20Conference/Presentations/Tlagadi.pdf. (Accessed 20 October 2020).

UN and ASPA (2002). Benchmarking E-government: A Global Perspective. New York, United Nations Division of Public Economics and Public Administration and the American Society for Public Administration.

UNDP (1997) Governance for sustainable human development. United Nations Development Programme [Online]. http://mirror.undp.org/magnet/policy/ Accessed (Jan 01, 2019).

UNESCO (2005). E-Governance Capacity Building available at http://portal.unesco.org/ci/en/ev.php‐ Accessed (July 4, 2020).

UNESCO (2007). Curriculum Guide On E-Governance For African Government Institutions; African Trainingand Research Centre in Administration for Development. http://portal.unesco.org/ci/en/files/25720/11980630809curriculum_gui de.pdf/curriculum%2Bguide.pdf

Working Group on E-Government in the Developing World (2002) , Roadmap for E-government in the Developing World 10 Questions E-Government Leaders Should Ask Themselves https://dx.doi.org/10.29121/shodhkosh.v2.i2.2021.3255 DOI: https://doi.org/10.29121/shodhkosh.v2.i2.2021.3255

World Bank (2008) Definition of E-Government . http://go.worldbank.org/M1JHE0Z280 [accessed August 6, 2020] . Source: http://go.worldbank.org/M1JHE0Z280 (Assessed on 18.08.2020)

Wyld DC (2009) Moving to the cloud: An introduction to cloud computing in government. IBM Center for the Business of Government, Washington DC.

http://content.schweitzer-nline.de/static/content/catalog/newbooks/978/144/196/9781441965233/9781441965233_Excerpt_001.pdf

Downloads

Published

2021-12-31

How to Cite

Charag, O., & Malik, I. A. . (2021). CLOUD COMPUTING & ELECTRONIC GOVERNANCE: FUTURE PROSPECTS, OPPORTUNITIES & CHALLENGES IN INDIA. ShodhKosh: Journal of Visual and Performing Arts, 2(2), 226–238. https://doi.org/10.29121/shodhkosh.v2.i2.2021.3255