IMPACT OF DIGITAL TRANSFORMATION ON DISTANCE EDUCATION ADMINISTRATION: A CASE STUDY OF IGNOU JAIPUR REGIONAL OFFICE
डिजिटल ट्रांसफॉर्मेशन का दूरस्थ शिक्षा प्रशासन पर प्रभाव: इग्नू के जयपुर क्षेत्रीय कार्यालय का एक केस अध्ययन
DOI:
https://doi.org/10.29121/shodhkosh.v5.i1.2024.3048Keywords:
Digital Transformation, Distance Learning, IGNOU, Jaipur Regional Office, Administrative Impact, Educational Technology, Case StudiesAbstract [English]
This paper analyses the impact of digital transformation on distance education administration, with a focus on the Jaipur Regional Office of Indira Gandhi National Open University (IGNOU). As the inclusion of digital tools and platforms in the education sector is increasing, it is essential to understand how these technological advancements affect the operational processes, accessibility and effectiveness of distance education programmes. Through a case study methodology, this paper examines the strategies adopted by the Jaipur Regional Office of IGNOU to integrate digital technologies in administrative functions, including student registration, course delivery and support services. The research highlights the challenges faced during the transition as well as the benefits achieved, such as improved efficiency, enhanced student engagement and wider access. Additionally, the study identifies key factors that lead to the successful implementation of digital tools in distance education administration. The paper contributes to the growing knowledge field on digital transformation in higher education, providing insights for other institutions to improve policy and practice.
Abstract [Hindi]
यह शोध पत्र डिजिटल परिवर्तन के दूरस्थ शिक्षा प्रशासन पर प्रभाव का विश्लेषण करता है, जिसमें इंदिरा गांधी राष्ट्रीय मुक्त विश्वविद्यालय (IGNOU) के जयपुर क्षेत्रीय कार्यालय पर ध्यान केंद्रित किया गया है। जैसे-जैसे शिक्षा क्षेत्र में डिजिटल उपकरणों और प्लेटफार्मों का समावेश बढ़ रहा है, यह समझना आवश्यक है कि ये तकनीकी उन्नतियां दूरस्थ शिक्षा कार्यक्रमों की संचालन प्रक्रियाओं, पहुँच और प्रभावशीलता को कैसे प्रभावित करती हैं। केस अध्ययन पद्धति के माध्यम से, यह पत्र IGNOU के जयपुर क्षेत्रीय कार्यालय द्वारा प्रशासनिक कार्यों में डिजिटल प्रौद्योगिकियों को एकीकृत करने की रणनीतियों की जांच करता है, जिसमें छात्रों का पंजीकरण, पाठ्यक्रम वितरण और समर्थन सेवाएं शामिल हैं। यह शोध संक्रमण के दौरान सामना की गई चुनौतियों के साथ-साथ प्राप्त लाभों को उजागर करता है, जैसे कि बेहतर दक्षता, बढ़ी हुई छात्र सहभागिता और व्यापक पहुँच। इसके अतिरिक्त, यह अध्ययन उन प्रमुख कारकों की पहचान करता है जो दूरस्थ शिक्षा प्रशासन में डिजिटल उपकरणों के सफल कार्यान्वयन में सहायक होते हैं। यह पत्र उच्च शिक्षा में डिजिटल परिवर्तन पर बढ़ते ज्ञान क्षेत्र में योगदान करता है, जो अन्य संस्थानों के लिए नीति और अभ्यास में सुधार हेतु अंतर्दृष्टि प्रदान करता है।
References
Sharma, A. (2020). Impact of digital education: In the context of higher education in India. Education Policy and Society 12(4), 45-60.
Kumar, R., & Singh, S. (2021). Digital transformation and administrative efficiency: A cultural perspective. Journal of Administrative Studies, 15(2), 77-89.
Shivani, P. (2019). Use of digital tools in distance education: Challenges and solutions. Research on Development of Distance Education 8(1), 23-34.
Bharadwaj, N. (2018). Study on administrative efficiency in digital education: A case study of IGNOU. Journal of Education and Technology, 5(3), 102-115.
Mali, C., & Sharma, M. (2017). Digital transformation and educational administration: A holistic study. Current Education Perspectives 10(2), 88-102.
Pandey, V., & Gupta, R. (2022). Implementation of digital tools in educational institutions: Challenges and opportunities. Online Education: A New Direction, 14(1), 53-65.
Singh, P. (2020). Challenges faced during implementation of digital tools: An international perspective. Education and Technology 17(3), 121-134. DOI: https://doi.org/10.4324/9780429269417-13
Kumar, A., & Yadav, N. (2023). The process of digital transformation and its impact on educational services. Higher Education Research Journal, 9(4), 210-225.
Raj, S., & Malhotra, P. (2021). Technological problems and their solutions: in the context of digital education. Technology and Education 6(1), 45-58.
Barman, R. (2018). The role of training in digital education: A case study. Education and Training Review 7(2), 50-61.
Yadav, S., & Mishra, P. (2020). "Impact of digital tools in administrative functions in distance education: A detailed study", Journal of Educational Administration, 22(3), 110-123.
Sahgal, R., & Joshi, P. (2021). "Impact of digital transformation of IGNOU: A case study", Educational Technology and Innovation, 18(2), 45-60.
Kumar, S., & Sharma, A. (2022). "Benefits of digital transformation for improving administrative efficiency", Journal of Educational and Administrative Studies, 13(4), 78-89.
Gupta, M., & Pandey, N. (2023). "Digital technological challenges in distance education: with reference to IGNOU", Technology and Educational Services, 19(1), 32-45.
Srivastava, V., & Singh, R. (2020). "Implementation of digital tools in distance education: A practical approach", International Journal of Online Education, 14(3), 120-134.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Neelu Tiwari
This work is licensed under a Creative Commons Attribution 4.0 International License.
With the licence CC-BY, authors retain the copyright, allowing anyone to download, reuse, re-print, modify, distribute, and/or copy their contribution. The work must be properly attributed to its author.
It is not necessary to ask for further permission from the author or journal board.
This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge.
